[QUOTE=HSVBamaBob;675133]As we were told on the factory tour, FR dealers are independent. Thus, FR cannot "tell them what to do" we talked about that and for now, there is nothing FR can do about unmotivated dealers
One thing that Forest River could do is if a dealer is not looking after there customers would be to try and get an other dealer in that area to handle the same product. In my case the only other dealer for Georgetown in Ontario is a days drive away. Or I could go to the USA and then would have extra steps of importing it and always cross the boarder for service.
I did end up going to Elkhart to get my punch list looked after when it was new
and they did a great job. And then when I went to the Frog rally last year and again this year it restored my faith in Forest River.