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08-07-2014, 08:00 AM
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#361
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Site Team
Join Date: Nov 2011
Posts: 4,499
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Tech team just left. Every business man would appreciate these men working for him. What a great crew.
New slide carpet.
New sofa drawer slides.
New screen in door.
New legs on sofa.
Body side molding remounted.
Like new. Thank you Forest River, for your commitment to your customers.
__________________
2018 Forester 3011 DS
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08-07-2014, 08:43 AM
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#362
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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Quote:
Originally Posted by dcheatwood
Tech team just left. Every business man would appreciate these men working for him. What a great crew.
New slide carpet.
New sofa drawer slides.
New screen in door.
New legs on sofa.
Body side molding remounted.
Like new. Thank you Forest River, for your commitment to your customers.
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Just a question-- my coach is new and I don't need anything at this point. But on the above repairs at rally how do they charge for these??
Thanks
Rissell
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08-07-2014, 09:12 AM
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#363
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Senior Member
Join Date: Sep 2010
Location: Broken Arrow, OK
Posts: 1,112
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Quote:
Originally Posted by CAT-RN
Just a question-- my coach is new and I don't need anything at this point. But on the above repairs at rally how do they charge for these??
Thanks
Rissell
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That's the BONUS.....THERE IS NO CHARGE.
__________________
2011 FORD F350 CREW CAB DUALLY DIESEL 4x2
2010 Salem LA 292FKDS
One of the Original 14 F.R.O.G.s 
1st, 2nd, and 3rd INTERNATIONAL F.R.O.G. RALLY Branson. MO.
1st, 2nd, and 4th INTERNATIONAL RALLY Goshen, IN.
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08-07-2014, 11:01 AM
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#364
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Quote:
Originally Posted by iowaborn
I must be camped in the wrong section, or have the wrong brand. Although I'm right across from the building being used by the service teams, not even a call to schedule a time to see what is involved and I submitted a list of eight items weeks ago and yes I registered here too. Columbus and Wildcat on either side of me and they have had multiple visits in the past two days. The Wildcat went to the factory yesterday and the Columbus is going Wednesday and Thursday.
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Quote:
Originally Posted by Kaadk
Pretty much the same here. I'm on the other side of that wildcat (if it's the same one) and no visits from the flagstaff teams. We see them coming and going all day, but they must have other sections first on their lists.
We are right across from service and they have come once for us and will return. You could always go over to service and ask your rep when the time window might be.
Sent from my iPad using Forest River Forums
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Sent from my iPad Air using FRF App for iOS
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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08-07-2014, 11:51 AM
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#365
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Site Team
Join Date: Nov 2011
Posts: 4,499
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Quote:
Originally Posted by CAT-RN
Just a question-- my coach is new and I don't need anything at this point. But on the above repairs at rally how do they charge for these??
Thanks
Rissell
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Yep. They meet your every need, you offer them coffee, water, soft drink, they say no thank you. You tell them how grateful you are and they say they are too. Just too simple. No Charge!
__________________
2018 Forester 3011 DS
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08-07-2014, 01:18 PM
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#366
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Camper Less Camping
Join Date: Apr 2012
Location: NW
Posts: 3,642
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How's the weather up there this time of year?
Sent via Cajun Po-Boy's Tech Gear
__________________
2013 Sabre 32RCTS-6 (sold)
Family of 4 whose always on the GEAUX!
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08-07-2014, 02:29 PM
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#367
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Senior Member
Join Date: Apr 2012
Location: West Michigan/Fort Myers
Posts: 3,927
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84 and sunny.
Sent from my iPhone using Forest River Forums
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08-07-2014, 03:30 PM
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#368
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Senior Member
Join Date: Mar 2013
Posts: 710
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The Surveyor tech guys were here today. Thank you, Thank you, Thank you.
Replaced damaged fascia on the slide.
Adjusted the slide
Opened up weep holes in the Swintech slide
Secured floor trim that was pulling out of wall
Gave me directions for mounting a clock, removing the TV and a few other things.
To all who are getting this tremendous service, don't forget the tip jar at the service building.
Thank you to Forest River!!!
__________________
Heartland Big Country 3150RL
2013 Ford SD F250 4x4 SC; 6.2
Reese 18K Elite w/slider - Rockford, Michigan
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08-07-2014, 04:02 PM
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#369
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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3rd Annual FROG International Rally Elkhart County Fairgrounds, Goshen, India...
Quote:
Originally Posted by BOBFIDY
That's the BONUS.....THERE IS NO CHARGE.
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Now that my kind of service. I like FREE. Right now mine needs nothing. Maybe by next year I'll have something. Hope not!! Thanks for the answer.
Russell
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08-07-2014, 04:09 PM
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#370
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Quote:
Originally Posted by dcheatwood
Yep. They meet your every need, you offer them coffee, water, soft drink, they say no thank you. You tell them how grateful you are and they say they are too. Just too simple. No Charge!
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Tried to slip my tech a $20 and he said no thanks - he didn't even tell me about a tip jar that had been started in the service building! These guys are something else!
Sent from my iPhone so pardon the brevity
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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08-07-2014, 05:42 PM
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#371
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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3rd Annual FROG International Rally Elkhart County Fairgrounds, Goshen, India...
We fought the PPST pot luck and the pot luck won!
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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08-07-2014, 05:49 PM
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#372
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Oops forgot the photo 
Sent from my iPhone so pardon the brevity
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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08-07-2014, 07:19 PM
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#373
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Senior Member
Join Date: Jun 2011
Location: Big brown desert
Posts: 3,003
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Looks like you guys are having a lot of fun! Wish we had the time/resources to make the trek.
But wait, my unit was built at the California plant. Why don't we try to have a West coast version?
2014 Stealth Evo 2850 "Woodstock"
2011 Toyota Tundra Rock Crawler TRD 5.7 "Clifford"
__________________
2014 Stealth Evo 2850- "Woodstock"
2011 Toyota Tundra Rock Crawler TRD 5.7- "Clifford"
2013 Honda Accord Coupe V6 w/Track Pack- "Julia"
Just glad to get away 
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08-07-2014, 08:08 PM
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#374
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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PPST Cornhole Championships 
Sent from my iPhone so pardon the brevity
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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08-07-2014, 08:18 PM
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#375
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Canadian Member
Join Date: Feb 2012
Location: Eastern GTA, Ontario, Canada
Posts: 6,235
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3rd Annual FROG International Rally Elkhart County Fairgrounds, Goshen, India...
I'm really impressed by all the good news stories about the FR techs helping folks at the rally. Makes me want to go next year.
When I hear how well the factory crews are treating everyone, how knowledgable they are and how they appreciate their customers and are so dedicated to serving them, it makes me wonder if they could offer training for their dealers. Some dealers do a great job but others could use some training and some persuasion from the factory that franchising could achieve. Maybe someone there could express that sales are won and lost by their dealer network and that it would be great if all FR customers could expect service from any FR dealer to be almost as good as it is at the rally (just not for free of course).
Hope everyone continues to have a great time at the rally and a safe journey home!
2010 Rockwood Roo 23SS
2009 Ford F-150 XLT SuperCrew with Max. Towing
10K Equal-i-zer
__________________
2023 Rockwood Signature 8262RBS
2016 Ford F-250 XLT SuperCrew, 6.2L, 4x4, 6'9" bed
2019 Rockwood Signature 8290BS (2019 - 2022)
2011 Rockwood Signature 8293SS (2015 - 2018)
2010 Rockwood Roo 23SS (2012 - 2014)
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08-07-2014, 08:35 PM
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#376
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Senior Member
Join Date: Apr 2013
Posts: 329
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Forest river techs have been fantastic, however the Reese people were suppose to be here two days ago and I haven't seen or heard from them. They must have a lot of units to work on.
I hope they make it tomorrow.
__________________
2020 F250, 7.3 gas, 34 ft. Fifth Wheel, SOB
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08-07-2014, 08:41 PM
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#377
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Phat Phrog Stunt Crew
Join Date: May 2012
Location: Upper Penisula Michigan / Arizona
Posts: 2,767
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I was told at wildcat that all the dealers are invited down to the plant for training. Shame on the dealers who choose not to send there techs down.
Sent from my iPhone using Forest River Forums
__________________
 Ed & Ruthann / Toby and Tucker
2014 GMC Sierra Crewcab 2500 Duramax
2014 Wildcat 327ck
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08-07-2014, 09:20 PM
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#378
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Quote:
Originally Posted by HSVBamaBob
We fought the PPST pot luck and the pot luck won!
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This was NOT the PPST Pot Luck, that was Tues night. This was the PPST BBQ at the PHROG POND.
__________________
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08-07-2014, 09:27 PM
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#379
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Senior Member
Join Date: Jun 2013
Posts: 10,833
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Quote:
Originally Posted by Blaster 84
Forest river techs have been fantastic, however the Reese people were suppose to be here two days ago and I haven't seen or heard from them. They must have a lot of units to work on.
I hope they make it tomorrow.
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Are they looking at your Trailer Hitch or truck?
Sent from my Z30 using Forest River Forums mobile app
__________________
B and B
2022 Venture RV SportTrek STT 302 VRB Travel Trailer
2018 Heartland Landmark 365 Louisville 5th Wheel
2015 Heartland Bighorn 5th Wheel
2013 FR Rockwood 8289WS 5th Wheel
2012 FR Rockwood 2703 SS Travel Trailer
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08-07-2014, 11:40 PM
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#380
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Quote:
Originally Posted by OldCoot
This was NOT the PPST Pot Luck, that was Tues night. This was the PPST BBQ at the PHROG POND.
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Apologies OC - you are correct ( as always LOL) teach me to post from my iPhone 😜
Sent from my iPad Air using FRF App for iOS
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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