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Old 06-14-2018, 06:37 PM   #1
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Factory Service at the FROG Rally

Trying to get an answer if we can have a 2nd a/c unit installed at the Primetime Factory before/during/or after the FROG Rally. We have a 2018 297 RSK Crusader. Next year we are heading out west and believe it will be beneficial to have the 2nd a/c unit. It is prewired for the 2nd a/c unit in the bedroom. We purchased our Crusader at the Tampa RV Show In January. We stayed in it for two months. So far no major issues. We are very pleased with the Crusader. This is our 3 Forest River RV and we are very happy with Forest River. This will be our 4th trip to FROG and we learn something every time we attend. Plus we love Bob and Cyndy and love being with our FROG Friends.

If someone could point me to whom I need to speak with regarding the 2nd a/c installation. It would be appreciated. I did list it on my service request as a question as well.

Thanks and we look forward to seeing you at the Rally.
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Old 06-14-2018, 06:44 PM   #2
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Check with the primetime division. I asked flagstaff and they would do it but the price seemed high to me however it was still probably cheaper than a dealer and I would trust the factory more
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Old 06-15-2018, 11:54 AM   #3
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Factory Service at FROG Rally

Heard back from Primetime Nesa Wilson. Informed me that all requests need to go thru the FROG Group directly. I put this info on the service request form and submitted and asked FROG to contact me. Thanks.
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Old 06-15-2018, 12:04 PM   #4
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Dometic had their own staff at the rally last year, and were working independent of divisions. You can probably get with them and work something out.
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Old 07-01-2018, 08:54 PM   #5
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Reply from Primetime

Had a really nice surprise phone call from Todd and Leslie of Primetime. They are going to hook us up with John RV for installing our 2nd A/C. We appreciated the time they took to contact us by phone and by email. Thank you all.
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