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Old 08-19-2016, 01:34 PM   #1
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Goshen Evaluation

On a scale of 1-10, how would you rate this year's rally, one being awful and ten being awesome. Feel free to explain your rating...

Let me start by rating our first time experience as an unqualified 10.
First and foremost, we enjoyed meeting other interesting and friendly campers from around the country (and Canada). The wine and beer tasting event was probably the highlight for us. We have definitely made lifetime friends at this event and look forward to crossing paths with them many times as was wander around this beautiful land.

Secondly, I'd like to say a word about the amazing service we received from the FR Sabre Employees, manager Carey Jones and Technician Dennis Fanning.

These two extraordinary young men provided exemplary service to us on our 2013 Sabre Fifth Wheel. Despite extreme heat, rain and humidity, Dennis spent hours in the mud under our rig disassembling the underbelly to successfully replumb a faulty Sani Flush system, reroute a misplaced brake cable and replace a non functional water filter. Carey was right there much of the time, advising, assisting and supporting Dennis and making sure that we were satisfied with the work.
In the course of evaluating our needs, we pointed out to Carey a faulty extender mechanism on one our lounge chairs. The hardware was irreparable. Imagine our surprise when Carey told us we could receive brand new chairs to replace the old one since the original ones were no longer available ! That same day, with Carey's help, we became the proud owners of two theater seats we absolutely love!
Meantime, Dennis repaired a faulty pocket door that had broken loose from its hangers due to a missing support guide.

All of these services were performed at no cost to me by these two hard working gentlemen with courtesy, humor and a strong sense of wanting to please me, the customer.

We are very fortunate, indeed, to have the services of Carey and Dennis and to have purchased a vehicle with the Forest River logo.

In conclusion to this rather long posting (sorry) is just like to say:" God willing and the creek don't rise , see you next year in Goshen!"


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Old 08-19-2016, 05:46 PM   #2
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These are the type of comments non-attendees love to read about. And from the Sabre support team no less. I'm already clicking on the sign up page at FROG trying to get registered for next year. Great eval Jim!
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Old 08-19-2016, 08:12 PM   #3
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Originally Posted by SilhouettePenny View Post
These are the type of comments non-attendees love to read about. And from the Sabre support team no less. I'm already clicking on the sign up page at FROG trying to get registered for next year. Great eval Jim!
X2. That was encouraging to read. We were supposed to attend this year but had to cancel 3 weeks before it started. We definitely will try again in 2017. Thanks for the comments.
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Old 08-19-2016, 08:32 PM   #4
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glad to hear they took care of you.... the sabre crew took greatest care of us last year too. It was a different crew (gary Grimsby et al) but still excellent attention paid to us.
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Old 08-19-2016, 08:43 PM   #5
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Glad you had a good time hanging with the Phat Phrogs ad was good meeting you! We do tend to have a good time wherever we go!


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Old 08-19-2016, 09:41 PM   #6
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X2 on meeting the Phat Frogs and the beer tasting party. Great bunch of people. Also loved Sye's tiki hut.
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Old 08-19-2016, 09:46 PM   #7
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We also rate our first rally as a 10. Coachmen went out of their way to fix anything and everything. Were here at my site everyday fixing something. Also LCI and Dometic fixed all that was needed and more. Just got a new awing installed today and didn't even ask for it.
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Old 08-20-2016, 02:38 PM   #8
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Missing Goshen already...got back to Grand Rapids just as Tornados hit. Fortunately, the Sabre is unscathed thus far.


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Old 08-20-2016, 03:16 PM   #9
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Goshen

Wine tasting party? Where was that? We didn't hear anything about a wine tasting party.
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Old 08-20-2016, 05:57 PM   #10
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We had a wonderful time at the Rally! It was so great to catch up with old friends and meet new ones. I want to give an extra shout out to the service department. Our experience was fantastic and these men and women work so hard to make things right. Not only did they do what we had on our list but they did a quick walk around our camper and noticed a few small things that we wouldn't catch and attended to those items as well. To top it off, they came back several days later to see if they could do anything else and to see if we were happy with their service. We participated in the Brown Bag Tour and all I can say is WOW! It was much more than we expected. The Rally was very well organized. Their welcome teams and parking teams did great! It was so awesome to have the " taxi" service wherever you looked to help and transport people to where they wanted to go. Hats off!!! We'd like to thank Frog Bob and Cindy for their hard work! We will sure be back!!
Mary Beth


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