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03-19-2014, 12:34 AM
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#1
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Member
Join Date: Sep 2011
Posts: 63
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Goshen Rally Service Requests
What types of service requests are they able to do at the rally?
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03-19-2014, 03:38 AM
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#2
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Just about anything, I have seen axles changed, all light fixtures, microwave to convection ovens, motors, furniture and list go's on. If they can't fix or add something at your Camp Site they send you to the factory either FR or Lippard. Plus they will install anything you buy from a vendor there, but with that the vendor has to put in the request.
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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03-19-2014, 08:14 AM
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#3
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Member
Join Date: Sep 2011
Posts: 63
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Does the rig have to be under warranty?
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03-19-2014, 08:16 AM
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#4
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by portliz
Does the rig have to be under warranty?
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Absolutely not.
TURBS
Sabre owners united!
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03-19-2014, 08:58 AM
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#5
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Member
Join Date: Sep 2011
Posts: 63
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This sounds like a wonderful event. Is there a cancellation policy? We would be coming from Ontario and our travel to the US is dependent on getting out of country travel insurance. My DH can only travel if he is 90 days stable with a pre-existing condition.
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05-05-2014, 07:00 PM
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#6
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Junior Member
Join Date: Feb 2014
Location: Holiday, FL
Posts: 15
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Can repairs and other work be scheduled before the event?
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05-06-2014, 02:23 AM
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#7
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Yes, You should send in the sheet with the request, I attached a copy for you.
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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05-06-2014, 06:11 AM
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#8
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by mcra46
Can repairs and other work be scheduled before the event?
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They'd prefer that you schedule before the event.
TURBS
Sabre owners united!
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05-07-2014, 08:16 AM
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#9
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,518
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Quote:
Originally Posted by portliz
This sounds like a wonderful event. Is there a cancellation policy? We would be coming from Ontario and our travel to the US is dependent on getting out of country travel insurance. My DH can only travel if he is 90 days stable with a pre-existing condition.
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If you find that you're unable to attend, we'll refund your money. Unlike some events where we have to pay in advance for campsites, we don't have forfeitures to worry about on our campsites. The one exception is that we have to make non-refundable deposits on some of the tours, and those could be an issue.
We understand that medical and other situations come up (one of our members hit a deer before he got across the border two years ago), and we make every effort to be fair. If we start getting a lot of situations where it looks as if people are just locking up spots while they make up their minds we might have to rethink this, but not now.
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05-07-2014, 08:18 AM
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#10
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,518
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Regarding service requests, we try to get those submitted in advance so that we can line up parts, personnel, outside component suppliers, and other resources that we might need. If you have an emergency situation that comes up at the last minute we'll try to deal with it, but it's much better if we can get advance notice.
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05-07-2014, 08:25 AM
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#11
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Moderator Emeritus
Join Date: Apr 2013
Posts: 5,173
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My dealer takes pretty good care of me, so I have no current needs for service, but I was still wondering. Is there any charge for these service requests? It wasn't really stated one way or the other and I figured new people (like us) might want to know.
__________________
There's no use crying over spilt milk... unless it's on your keyboard.
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05-07-2014, 08:27 AM
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#12
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by Kaadk
My dealer takes pretty good care of me, so I have no current needs for service, but I was still wondering. Is there any charge for these service requests? It wasn't really stated one way or the other and I figured new people (like us) might want to know.
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I heard of no one being charged including me.
TURBS
Sabre owners united!
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05-07-2014, 08:36 AM
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#13
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,518
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Quote:
Originally Posted by Kaadk
My dealer takes pretty good care of me, so I have no current needs for service, but I was still wondering. Is there any charge for these service requests? It wasn't really stated one way or the other and I figured new people (like us) might want to know.
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There's no charge. It's a "thank you" for being a Forest River customer and attending the FROG Rally.
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05-07-2014, 08:47 AM
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#14
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Member
Join Date: Feb 2012
Posts: 163
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That is a great service that you offer. Wish i had something broken to fix.
__________________
Jim and Carol
2012 Crusader 290RLT
2010 Ford F-250 King Cab Diesel
Harley Davidson Edition
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05-07-2014, 08:53 AM
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#15
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by jriddering
That is a great service that you offer. Wish i had something broken to fix.
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Wait for it ..... wait for it.....
TURBS
Sabre owners united!
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05-07-2014, 09:11 AM
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#16
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Quote:
Originally Posted by F.R.O.G.
There's no charge. It's a "thank you" for being a Forest River customer and attending the FROG Rally.
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Can they fix a particular Saber owner from Iowa? PLEASE!
__________________
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05-07-2014, 09:12 AM
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#17
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by OldCoot
Can they fix a particular Saber owner from Iowa? PLEASE!
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Suitcase of beer will fix anything. ..
TURBS
Sabre owners united!
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05-07-2014, 09:15 AM
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#18
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Senior Member
Join Date: Aug 2013
Location: Sherwood, Arkansas
Posts: 150
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Do they repair scratches and dents in the shell?
__________________
James and Teresa,
DW of 32 Years.
2014 Coachmen Sportscoach Cross Country 360DL
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05-07-2014, 09:19 AM
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#19
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Quote:
Originally Posted by f1100turbo
Suitcase of beer will fix anything...TURBS
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That's one of the problems. 
__________________
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05-07-2014, 09:25 AM
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#20
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Senior Member
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,453
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I broke a string shade in the Silverback last week so I guess I’ll be sending in a service request soon. I never could figure out how to restring those darn shades.
__________________
Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
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