We had service techs at our rig everyday Monday thru Friday. They checked out a possible delamination that wasn't. They fixed a screw poking through our floor. They fixed our front basement door that was catching on a screw. They shimmed up a loose basement door. They repaired a broken drawer and fixed our slide out seals. These were all taken care of on Monday. Domestic came by on Monday to assess my awning light repair as well. Monday night we discovered our tv had very poor reception compared to everyone else even with a batwing added on. I emailed my service manager and stopped by to put in a new request Tuesday morning. By Tuesday afternoon they were looking at it. It took them all Tuesday afternoon, most of Wednesday and all day Thursday (8 am til 6 pm) to run new coaxial cable throughout my unit. This entailed them taking down the underbelly, opening up the bathroom wall, opening up the AC vents and bathroom vent as well as opening up one of my basement walls. In the process they discovered my vents weren't properly taped off/sealed so they corrected that too. while the sabre techs were doing this, they had 4 guys out from dometic. My awning lights were warped so bad, they had to remove the awning to be able to force the lights off. It took 4 guys about 20 minutes to get the awning off, old lights out, awning back up and new lights installed. Yes that's right, there were 6 guys working on my trailer all at one time. Where else would you ever see that? A great quote from the rally, I forget which exec said it, but forest river wants us to "ask for the stars and be happy with the atmosphere". He also said, if we are unhappy, they want to know. If we are happy, they want us to spread the word. Now keep in mind during g all of this work we were able to use our unit, come and go, hang with friends and go in factory tours as well as local excursions or attend seminars. I was so busy doing other things, just never even Made the seminars. I do highly recommend doing a factory tour so you can see how a trailer or motorhome is made. I also highly recommend the pdi facility tour as well as the boat,bison and bbq tour. In addition to all of this, we made great friends. We also managed to get a set of OC's awning brackets and Turbs awning poles. Herk (Lou) installed them for us with a little help from Turbs. The camaraderie was great. Wish I could attend next year but I don't think it will happen due to job constraints.
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6