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08-10-2015, 07:54 PM
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#1
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Senior Member
Join Date: Sep 2010
Location: Broken Arrow, OK
Posts: 1,112
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Great service work being done
Lets start a string with ALL positive things that are being fixed here at F.R.O.G. 2015 RALLY in Goshen, IN by a swarm of repair folks.
As for me.....we were swarmed by 3 guys who jumped in with parts that had been pre staged...I know they could not have gone back to the plant to get the pieces they used on our trailer.
GREAT JOB FOLKS.....YOU ARE APPRECIATED MORE THAN YOU CAN EVER KNOW.
And to the campers.....The next time someone tells you that "THEY CAN NOT DO THAT AT A RALLY.....We know what to tell them.
__________________
2011 FORD F350 CREW CAB DUALLY DIESEL 4x2
2010 Salem LA 292FKDS
One of the Original 14 F.R.O.G.s
1st, 2nd, and 3rd INTERNATIONAL F.R.O.G. RALLY Branson. MO.
1st, 2nd, and 4th INTERNATIONAL RALLY Goshen, IN.
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08-10-2015, 09:04 PM
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#2
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Senior Member
Join Date: Jan 2015
Posts: 108
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Nothing to say but good things about the repairmen.
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08-10-2015, 09:14 PM
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#3
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Senior Member
Join Date: Jun 2015
Location: Lancaster NY
Posts: 108
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Im not at the Rally But I can say the repair tech i had come out to my house to fix several small problems and replace a window that i some how got broken was such a nice guy. He went above and beyond what i woulda expected him to. he also took care of several small things that i didnt have on my list and was more then ready to take care of ANY issue i could come up with while he was there....
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OK question Time...
2016 Georgetown 335ds
Larry and Judy Crossman
Lancaster NY
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08-11-2015, 10:08 AM
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#4
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Senior Member
Join Date: Feb 2015
Location: Oswego il
Posts: 2,430
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I agree with what is being said about the repair work being done. I am sitting in the Cedar Creek area waiting for my turn today. But I have seen doors, tire/wheels, awnings and other items I would not think would be possible to repair. A lot of the repair work going on is on units that our of of warranty but it is being done.
I could never get that type of response out of Keystone with my Cougar. I am so glad we purchased this Cedar Creek from Forest River and the wonderful customer service they provide.
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Jim W.
2016 34RL CC; 2008 Ram Mega Cab 2500HD, 6.7L, 68RFE 6 speed, 4X4, Smarty S67, TDR 145K+miles
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08-11-2015, 12:51 PM
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#5
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Senior Member
Join Date: Apr 2014
Posts: 567
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Amazing
This is our first rally and we are amazed at how well it's run. The people - staff, vendors and attendees - have been incredibly friendly. The service folks are simply the best. FR is First Rate. Period.
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08-11-2015, 01:53 PM
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#6
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Member
Join Date: May 2015
Posts: 31
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Thank you Forest River
This is our first rally and ForestRiver is out doing itself for us. I can't tell you how hard the techs are working. They even got us operational before the rally after an accident. The people are exceptional, the food is great and we are pleasantly surprised with our rally experience
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08-11-2015, 02:15 PM
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#7
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Junior Member
Join Date: Feb 2015
Posts: 10
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This is our first rally as well. The techs are amazing! "Swarming your rig" is not an exaggeration. They are top notch.
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08-11-2015, 02:23 PM
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#8
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Senior Member
Join Date: Jul 2013
Location: Chardon, Ohio
Posts: 513
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I forgot about the "tip jar" last year. I made up for it this year.
N.E. A Row B #5
__________________
Bill, Maura & Rosie the rescued Boston Terrier
2016 Winnebago Adventurer 38Q-26K Chassis...traded in 2015 Wildcat 282RKX
Towing 4 down 2014 CR-V EX-L w/Nav & Blue Ox & Ready Brute Elite or 2018 Colorado Crew Cab 4x4 V6 longbed
NRA Endowment Life Member, FMCA #455593, WIT #170814 & Mid-Ohio Winnies
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08-11-2015, 02:30 PM
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#9
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Junior Member
Join Date: Feb 2015
Posts: 10
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08-11-2015, 04:22 PM
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#10
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Senior Member
Join Date: Apr 2014
Posts: 567
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Tip jar?
2014 XLR27HFS
2006 Ford F450 Dually Diesel
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08-11-2015, 04:34 PM
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#11
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Phat Phrog Stunt Team
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 7,154
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So glad the newbies are realizing what we've said all along! I'm quite confident that those who are at their first rally, are not at their last. Even the small rallies across the country are great. If you all get a chance, and you can corner FROGBob and Cindy for a moment when their not running around (nearly impossible this week), thank them for doing such a great job!
Sent from my iPhone using Forest River Forums
__________________
2016 Georgetown 364TS
2017 Jeep Rubicon Recon toad
Nights Camped 2019 - 17
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08-11-2015, 06:24 PM
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#12
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Senior Member
Join Date: Apr 2014
Posts: 567
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Quote:
Originally Posted by AquaMan
So glad the newbies are realizing what we've said all along! I'm quite confident that those who are at their first rally, are not at their last. Even the small rallies across the country are great. If you all get a chance, and you can corner FROGBob and Cindy for a moment when their not running around (nearly impossible this week), thank them for doing such a great job!
Sent from my iPhone using Forest River Forums
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Already done!
2014 XLR27HFS
2006 Ford F450 Dually Diesel
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08-11-2015, 06:39 PM
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#13
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Phat Phrog Stunt Team
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 7,154
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Quote:
Originally Posted by breezyhillfarm
Already done!
2014 XLR27HFS
2006 Ford F450 Dually Diesel
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👍
Sent from my iPhone using Forest River Forums
__________________
2016 Georgetown 364TS
2017 Jeep Rubicon Recon toad
Nights Camped 2019 - 17
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08-11-2015, 07:58 PM
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#14
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Junior Member
Join Date: Mar 2013
Location: Cleburne, Texas
Posts: 25
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This is our 2nd International Rally and again Forest River has gone above and beyond. We have had our service done already and are extremely pleased. Bob & Cindy have worked very hard to put together another fabulous rally and Thank you Pete for a wonderful dinner.
__________________
[FONT=Arial][SIZE=3][COLOR=black]Wayne Taggart [I](Dadaddy)[
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08-11-2015, 09:04 PM
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#15
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Junior Member
Join Date: May 2015
Posts: 22
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Do they provide this service even if your MH is out of warranty.?
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08-11-2015, 09:05 PM
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#16
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Junior Member
Join Date: Sep 2014
Posts: 7
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Impressed
We are so impressed with the service work that has been done on our Palomino an have made arrangements for more to be done in a couple of months. This is our first rally and we are so impressed with everything! We will be loyal to Forest River forever.
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08-11-2015, 09:10 PM
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#17
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Junior Member
Join Date: Mar 2013
Location: Cleburne, Texas
Posts: 25
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Walkerm25-our unit is 5 years old. No it does not have to be under warranty.
__________________
[FONT=Arial][SIZE=3][COLOR=black]Wayne Taggart [I](Dadaddy)[
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08-11-2015, 09:15 PM
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#18
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Do It Yourselfer
Join Date: Jun 2014
Location: Central Ohio
Posts: 169
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First timer ... overwhelmed with the Hospitality. Every effort has or is being extended to FROG-gers. Service workers in yellow and orange T-shirts have over run the Fairgrounds on golf carts and trucks like ants. Purchased our 3rd Forest River in January, and signed up for he Rally, thinking if I had a problem it could be taken care of here. However no problems. No service orders on my Flagstaff, but that didn't stop FR reps from stopping twice to see if we had any concerns. Never had a company eager to satisfy their customers.
__________________
2022 Alpha Wolf 26RL-L
+++++++++++++++++++++++++++++++++
It's Easy to take 'Liberty' for granted, When you have never had it taken from You!
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08-11-2015, 09:21 PM
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#19
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Senior Member
Join Date: Aug 2013
Location: Shelby twp, MI
Posts: 212
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Quote:
Originally Posted by BOBFIDY
GREAT JOB FOLKS.....YOU ARE APPRECIATED MORE THAN YOU CAN EVER KNOW.
And to the campers.....The next time someone tells you that "THEY CAN NOT DO THAT AT A RALLY.....We know what to tell them.
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Amen brother!!!
__________________
Ed & Gay
Mini-Schnauzers Dora & Mabel
(Phoebe, in our hearts)
2014 Forester 3051s
2013 Fiat 500 Sport
Workin on my Curmudgeon badge
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08-11-2015, 09:22 PM
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#20
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Retired
Join Date: Jun 2012
Posts: 59
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I agree, this is our 3rd year and each year we have been impressed with the techs and all they have done for us. When they are finished with what we needed done, they ask if there is anything else we need. So nice to have a company that cares even after they make the sale.
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