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Old 08-18-2015, 01:17 PM   #11
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Location: Monterey, TN cumberland Plateau
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goshen fixed

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Originally Posted by KennyGolub View Post
I was just curious as to what items folks had fixed and if the coach/rig was in or out of warranty.

Ours is still under warranty until October. Here is what the wonderful folks at Goshen did for our Berk:
  1. Fixed a water leak behind the manifold panel
  2. Replaced the low point drain so now the FW drains much faster
  3. Replaced the motor in the awning over the entrance door
  4. Fixed a short in wiring that caused the backup light to always be on when lights were turned on
  5. "Somewhat" of a headlight alignment. Too bright outside
  6. Re-glued rubber mat on entrance step
  7. ReAligned dining area slide
  8. Replaced rubber wiper under kitchen slide AND put in metal plates on the bottom for the rollers
  9. Fixed loose slide cables in bedroom wardrobe slide
  10. Gave us several floor tiles for future repairs or replacement
  11. Repaired hinge on bathroom cabinet that caused the door to fall off

I can only imagine how long it would have had to sit at the dealer (CW) to get this done AND wonder if it would have been done right (I doubt it).

Ken
They fixed my slide that had water from the tires thrown up underneath, readjusted a black tank valve that the dealer just replaced, new shower door handles installed, found the blown fuse to outside tv control, fixed leaky kitchen sink drain, reinforced the awning supports, I will save all my items for Goshen Rally in the future, dealers and CW can just stuff it....
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Old 08-18-2015, 03:01 PM   #12
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Originally Posted by phrogdriver93 View Post
Just out of curiosity, what led to you needing to have the axles replaced? Need to know what to be on the lookout for?
Severe damage to the grease seal area on the stub axles! Youroo!!
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Old 08-18-2015, 03:05 PM   #13
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Severe damage to the grease seal area on the stub axles! Youroo!!
We all warned you to keep Turbs away from your camper when he'd been drinking. Urine from a beer drinker damages grease seals as you now have found out.
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Old 08-18-2015, 03:15 PM   #14
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He didn't act that way until he drank (Folgers)! Youroo!!
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Old 08-18-2015, 03:22 PM   #15
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Nope i's the nasty road condtions that tore them up Later RJD
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Old 08-18-2015, 03:27 PM   #16
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He didn't act that way until he drank (Folgers)! Youroo!!
Pssst, he doesn't drink coffee.
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Old 08-18-2015, 04:25 PM   #17
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we got new steps .new slide topper ,new stair tread and reefer now works well on propane had low manifold pressure . our rig is about to celebrate 5 years of ownership in about a week.
great service ,great times and a bunch of friends i hadn't met yet
special thanks to bob n cindy ,travis,eric and john
brianj
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Old 08-18-2015, 05:03 PM   #18
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New water heater, new brakes all round and two new hubs, new awning tube, very happy the brakes gave out during this trip so it worked out well.
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Old 08-18-2015, 06:08 PM   #19
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Oh the dealer work issue??

Quote:
Originally Posted by KennyGolub View Post
I was just curious as to what items folks had fixed and if the coach/rig was in or out of warranty.

Ours is still under warranty until October. Here is what the wonderful folks at Goshen did for our Berk:
  1. Fixed a water leak behind the manifold panel
  2. Replaced the low point drain so now the FW drains much faster
  3. Replaced the motor in the awning over the entrance door
  4. Fixed a short in wiring that caused the backup light to always be on when lights were turned on
  5. "Somewhat" of a headlight alignment. Too bright outside
  6. Re-glued rubber mat on entrance step
  7. ReAligned dining area slide
  8. Replaced rubber wiper under kitchen slide AND put in metal plates on the bottom for the rollers
  9. Fixed loose slide cables in bedroom wardrobe slide
  10. Gave us several floor tiles for future repairs or replacement
  11. Repaired hinge on bathroom cabinet that caused the door to fall off

I can only imagine how long it would have had to sit at the dealer (CW) to get this done AND wonder if it would have been done right (I doubt it).

Ken
I have been camping now for over 25 yrs, and my current coach like so many had issues when new, worked will the selling dealer to avail (normal), then contacted FR and worked with 3 different warranty dealers none of which could fix anything, took it back to the factory and it was like I walked into a different world, Someone walks around my coach and points out this and that, then asks if I am waiting for it, I stated no I was dropping it off, and was then told, if you want plug in today and we can fix all your list and mine tomorrow!!
I still left it as I could not wait, but when I got back both lists were not only fixed but more (little things) were done [tighten this, and that type of things], so yes I always suggest taking your coach back to the factory as the service is better, the people are better, and the people know the coaches inside and out so it will be fixed to factory specs (correctly)
So good luck with your coach and Happy Camping
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Old 08-18-2015, 06:50 PM   #20
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Location: Box Elder, SD (formerly NY)
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"o yes I always suggest taking your coach back to the factory as the service is better"

Great when it works. I tried getting my RV back to the factory last fall (when it was four months old). At first, I was told they couldn't get me in for about three weeks. When I called back to say I'd take that appointment in three weeks, I was then referred to Charger Enterprises which was across the street (and apparently handled some warranty work). Why I wasn't given this option right off the bat, I don't know. While my rig was being repaired at Charger Enterprises, someone cut the lock on my trailer hitch and stole my trailer out of Charger's lot!

At Goshen, I did get two lights fixed, a cabinet latch, a loose 110VAC outlet and an issue with the 12VDC water system resolved. On the water system, swapping the pump did NOT solve the problem. It turned out that the hose running from the fresh water tank to the water pump somehow got crimped at the factory. The issue with my Whirlpool washer was not taken care of. If factories had better quality control, there wouldn't be so many issues in the field. Especially as many RV dealers don't have stellar repair departments.

Don't get me wrong, I appreciate Forest River doing these repairs but, many (most?) should not have been necessary had a proper job had been done at the time of the build.
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