Originally Posted by I-RV
Ken - That is great and also not so great. We all know that the FR customer service is top notch and especially at Goshen. However, all those problems on your new Berk just reinforces the workmanship issue now being heavily discussed in another thread. Yes, every new MH has defects, but why are they putting plates on your slide when that should have been done or other corrective action on all motorhomes in production.
So happy for you though that you got all those items fixed.
I agree. From what I understand, the techs at Goshen were pulled from the factory. They have a great "can do" attitude at the rally. It would be nice if they kept that same attitude when building these.
It's too bad that one has to go to Goshen to get this great service. But for now at least, it is what it is.
I finally feel like I have a new coach.