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Old 10-24-2015, 12:01 AM   #1
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Almost Coachmen Owners

My wife and I have negotiated a deal with our local Coachmen dealer on a new Catalina 293QBCK Legacy Edition. The final paper work is scheduled to be completed on Friday of next week and we are very excited. This evening my wife was searching the world-wide-web when she found a couple of web pages that do nothing but display horror stories from dissatisfied owners of Forest River products. Naturally, she is second guessing our decision to complete the purchase.

I understand that these products are made by man, will fail eventually and do have issues no matter the brand or manufacturer. My question is this... Are the issues represented on these websites indicative of Forest River products or is my assumption correct that there are some individuals who are simply not capable of owning this type of product regardless of who made it?
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Old 10-24-2015, 07:51 AM   #2
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Have her check some of the sites that are for other manufactures and she will find horror stores for those brands to. If she goes to IRv2.com she can find the same things about Thor products and some Jayco units.

Almost all the builders get the major components from the same suppliers. Lippert, Atwood, Dometic, etc. You will even find that the wood, metal and fiberglass components come from the same hand full of suppliers.

Also remember more people will post bad things than they will good things. We had some issues with our new unit and so far Coachmen has been taking care of them. Coachmen was better at taking care of the problems than the dealer was. The dealer actually made some of the problems worse.

You can also attend the annual FROG rally or annual Coachmen Owners rally in Goshen and get factory service. The best you can get.

Good luck.
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Old 10-24-2015, 10:39 AM   #3
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ResQfrog, thanks for the advise. I made some of the same arguments that you have made but being that I am a rank-amateur on the subject my opinion caries no weight. My wife was able to find the exact same negative-only websites for other builders and is now much more relaxed and happy with our decision.

Also, we are very happy to see so many involved owners of FR products on this forum. We look forward to joining the family.
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Old 10-24-2015, 11:19 AM   #4
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Also remember that those that are upset yell the loudest while those who are happy are busy enjoying theirs! As ResQFrog mentioned Coachmen seems to be pretty quick at taking care of issues. I'm pretty happy with our Catalina and wouldn't hesitate buying another Coachmen product!
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Old 10-25-2015, 02:51 PM   #5
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We will be picking up our new Catalina later this week and I am doing a bunch of reading so I can look out for common issues.
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Old 10-27-2015, 07:28 PM   #6
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We have owned two coachmen tt and had no complaints. Our next will be a coachmen too, probably, maybe.


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Old 10-27-2015, 07:59 PM   #7
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Get it,use it and enjoy it.Ours has had very small problems and those were not with the build. Small time parts and only two of them. One dump valve cable broke and the "El Cheapo" micro wave quit.Both were replaced by our dealer.
Now comes the big one.Our front cap on our Chappy 5er has gone hazy.All is in the works to be fixed under warranty,even though our warranyt was up in April. Coachman is fixing it. A local,to our dealer in Tulsa,is going to paint it.Had bad gel coat.Again nothing Coachman built.Just bad vendor product.Good luck and safe travels in your new unit.
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Old 10-27-2015, 08:06 PM   #8
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We are currently on our 4th coachmen 5th wheel, toying with the idea of making it 5 (number of grandkids growing, room shrinking). 3 new, 1 used (1 year old) and had issues with each one. Nothing serious, taken care of by the dealer quickly and properly. That's why #5 will be a coachmen as well. Have to remember to that the other brands are "brands from forest river", while coachmen is its own company owned by forest river. So when you call coachmen service you are talking to people that have been coachmen employees for years. I've been to they're service center and dealt with there techs and was very impressed. Very good customer service. They also have a small campground right at the factory free for coachmen owners (not much, but there is an ice cream shop just across the road, lol).
And as mentioned, at the rally the service guys spent the whole week at the rally sun up to sun down doing free repairs (you pay for parts only). Threes another benifit as forest river owners got the FROG rally, coachmen have there rally. Since coachmen is owned by forest river you can attend both!
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Old 10-27-2015, 08:25 PM   #9
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Originally Posted by DaveandSue View Post
Get it,use it and enjoy it.Ours has had very small problems and those were not with the build. Small time parts and only two of them. One dump valve cable broke and the "El Cheapo" micro wave quit.Both were replaced by our dealer.
Now comes the big one.Our front cap on our Chappy 5er has gone hazy.All is in the works to be fixed under warranty,even though our warranyt was up in April. Coachman is fixing it. A local,to our dealer in Tulsa,is going to paint it.Had bad gel coat.Again nothing Coachman built.Just bad vendor product.Good luck and safe travels in your new unit.
What dealer did you buy from in Tulsa? We are getting ours from Dean's RV in Tulsa.
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Old 10-27-2015, 08:58 PM   #10
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We have had our Coachman for a year with no issues. As you mentioned these are built by humans so it is possible that you may have some issues. The key is to not let your excitement cloud your better judgement and accept ( sign paperwork) your Coachman until it is the way you want it. Do a thorough PDI and tell the dealer I will accept it when any issues you find are corrected. Get the FR 2nd yr warranty extension ( not a dealer or aftermarket warranty . Video the PDI in case you forget how something works.
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