I think your true issue here is the dealership. They should have found the hole on inspection before handing the rig over to you. Camping world is a little notorious on service issues. Do a search on these forums and you will see a theme. I had poor service from camping world with my old crossroads zinger. It would sit in their shop for weeks supposedly waiting on parts or approval. It would suddenly get fixed when I would call every day.
Fast forward to my Sabre. I bought from a different local dealership. My Sabre has had numerous issues including major slide issues with all 4 of my slides. My dealership has been extremely responsive and quick on the turn around. Failed bedroom slide which required a complete rewiring was back in my possession in 12 days. My trailer had enough issues to warrant a call to palomino. They took it back to the factory twice to get it right. I was more than frustrated and climbed the food chain palomino. It took another trip to the Goshen factory rally to finally get it right. Let me tell you how hard those guys worked to make me happy and feel whole again. Forest river does care. I suggest calling the factory warranty rep yourself. That will give you a lot more assistance. You can find a list of contacts here
. Good luck and I hope you get fixed up soon.