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Old 04-07-2016, 10:45 AM   #1
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Coachmen Customer Service

I wanted to say thank you to Ben at Coachmen for a very quick 2 emails and he has a set of cargo keys on the way to me. I've been waiting on my dealer for 3 weeks. I think the only thing I got from my dealer was a good deal.

Thanks Coachmen!
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Old 04-07-2016, 10:59 AM   #2
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I wanted to say thank you to Ben at Coachmen for a very quick 2 emails and he has a set of cargo keys on the way to me. I've been waiting on my dealer for 3 weeks. I think the only thing I got from my dealer was a good deal.

Thanks Coachmen!
Woo Hoo!
I've been very happy the dealings I have had with Coachmen!
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Old 04-07-2016, 07:00 PM   #3
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They have always been top notch to me too.Great company IMHO.
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Old 04-07-2016, 07:47 PM   #4
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Coachmen has been amazingly helpful to us. I could not ask for better customer support. Even when I tear up something they have come through every time and always promptly.

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Old 04-07-2016, 10:09 PM   #5
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I had a few questions when we purchased our Leprechaun last Fall and I emailed the Coachmen contact on their website and I had a reply in hours....not days...hours. I was thoroughly impressed!! I also emailed the parts contact with a question and he also replied within an hour. So far I have been impressed with Coachmen's customer service.
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Old 04-08-2016, 05:24 AM   #6
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So far I have been very pleased with Coachmen. I asked my dealer about the lack of velwashers over the cab area of my Concord. They scratched their heads and said they would get back to me (yeah right) I emailed Coachmen and had them in hand a week later. Apparently there has been a production change and they no longer put the velwashers over the cab for the privacy curtain. Getting ready to hit them up for a wiring diagram, we shall see how that goes.

Aaron
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Old 04-08-2016, 06:37 AM   #7
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It's nice to read good reports for a change.
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Old 04-08-2016, 06:55 AM   #8
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Getting ready to hit them up for a wiring diagram, we shall see how that goes.

Aaron

Please upload to the library for others if you do get a copy

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Old 04-08-2016, 12:06 PM   #9
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I second that. I rapid fired about a half dozen questions to Steve at Coachmen. He not only got answers he did so quickly. It is really nice to have support like that.
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Old 09-19-2017, 10:45 PM   #10
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I'm very satisfied with all my contacts with Coachmen. They were very helpful when we owned a Sportscoach Cross Country motor home and have also been very helpful with our Freedom Express 254 DSX.
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Old 10-27-2017, 10:25 PM   #11
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Pleased with Coachmen. Added an AC unit to mine when the vents were'nt working in the bedroom. On our second Coachmen after having a good one since 2004.
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Old 10-28-2017, 07:37 PM   #12
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I also had excellent customer service with them. I broke one of of the bunkhouse windows on our 2016 29BHS and they sold me a replacement at cost and were super helpful. Now Iím extra careful when I mow the lawn, the mower caught a rock and sent it flying through the window!
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