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Old 02-22-2016, 10:32 AM   #1
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Join Date: Nov 2012
Location: Austin,TX
Posts: 268
Coachmen Exec email address?

Does anyone have a Coachmen executive's email address or phone number? I was promised a part would be sent to me over a month ago. I'm now getting no responses from Steven Brandenberger when I ask for a tracking number.

The RV dealership I purchased from messed up the board on the back of the TV entertainment center, rending it now impossible to use any inputs to the TV, and if the TV had to be replaced it could not be removed without damaging the cabinet. Mr. Brandenberger promised to ship a new backer board to me directly back on 1/11. He stated it would take 1.5-2 weeks to arrive.

Of course, nothing has arrived, and now he is ignoring my emails asking for a tracking number.

I just want someone to get off their duff and do what they promised. It shouldn't be this hard.

2007 Rockwood 1640 LTD Popup -- SOLD
2004 Bantam 19 HTT -- SOLD
2015 Coachmen Freedom Express 292BHDS -- SOLD
2013 RAM 2500 CTD
2018 Prime Time Crusader 319RKT
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Old 02-22-2016, 10:40 AM   #2
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Join Date: Jan 2015
Location: central valley, california
Posts: 498
sorry wrong info

Mark & Annie
Modesto, Central California
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Old 02-23-2016, 05:57 PM   #3
(Dry Huunday)
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Join Date: Sep 2014
Location: Eastern North Carolina
Posts: 2,250
If you Facebook, make a tactful complaint on their FB page. I have found companies generally respond very quickly when you complain on social media.

Beau & Sue
FurKid Express
2015 Coachmen Catalina 303RLS
2016 Chevy Silverado LT 2500HD Duramax
The more people I meet, the more I like my dogs!
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