Thread Tools Display Modes
Old 02-22-2016, 09:32 AM   #1
Senior Member
Join Date: Nov 2012
Location: Austin,TX
Posts: 246
Coachmen Exec email address?

Does anyone have a Coachmen executive's email address or phone number? I was promised a part would be sent to me over a month ago. I'm now getting no responses from Steven Brandenberger when I ask for a tracking number.

The RV dealership I purchased from messed up the board on the back of the TV entertainment center, rending it now impossible to use any inputs to the TV, and if the TV had to be replaced it could not be removed without damaging the cabinet. Mr. Brandenberger promised to ship a new backer board to me directly back on 1/11. He stated it would take 1.5-2 weeks to arrive.

Of course, nothing has arrived, and now he is ignoring my emails asking for a tracking number.

I just want someone to get off their duff and do what they promised. It shouldn't be this hard.

2012 Ford F-150 3.7L V6 -- SOLD
2007 Rockwood 1640 LTD Popup -- SOLD
2004 Bantam 19 HTT -- SOLD
2015 RAM 1500 5.7L V8
2015 Coachmen Freedom Express 292BHDS
Loraura is offline   Reply With Quote
Old 02-22-2016, 09:40 AM   #2
Senior Member
hammer55's Avatar
Join Date: Jan 2015
Location: central valley, california
Posts: 455
sorry wrong info

Mark & Annie
Modesto, Central California
hammer55 is offline   Reply With Quote
Old 02-23-2016, 04:57 PM   #3
(Dry Huunday)
DreiHunde's Avatar
Join Date: Sep 2014
Location: Eastern North Carolina
Posts: 1,988
If you Facebook, make a tactful complaint on their FB page. I have found companies generally respond very quickly when you complain on social media.

Beau & Sue
FurKid Express
2015 Coachmen Catalina 303RLS
2016 Chevy Silverado LT 2500HD Duramax
The more people I meet, the more I like my dogs!
DreiHunde is offline   Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:04 PM.