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Old 03-25-2013, 10:41 PM   #1
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Deadbolt problem

Just bought an Apex 215rbk. After first trip, secured trailer at storage facility. Went back, key won't even go 1/3 of the way into the deadbolt lock. Completely locked out. Any similar key/lock issues?
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Old 03-25-2013, 10:59 PM   #2
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Welcome to the forum!

Have you tried to spray some lubricant into the lock mechanism? I recall spraying all the locks on the camper when it was new as some were hard to insert the key.

Dave
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Old 03-25-2013, 11:08 PM   #3
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X2 on the lube!
Also, is it possible that someone at your storage facility tampered with the lock? Or somebody stuck the wrong key into the lock and damaged it. We have locked our keys in our trailer a few times and we have a outside storage door that leads to the under bed storage. My son crawls through and unlocks the door from the inside.

Hopefully the lube fixes the problem. Otherwise you could tow it to the dealer and have them fix it under warranty if your still covered.

Good Luck!

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Old 03-25-2013, 11:11 PM   #4
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Since it is in storage, perhaps someone tried to break in and damaged the lock.
Can you have the wrong key?
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Old 03-25-2013, 11:22 PM   #5
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What's the temp and did you recently have rain? This winter I have been locked out twice because water froze in the lock. Does not take much...heated the key with a lighter and got right in. Seems similar to what you are describing...only would go in about 1/2 way.

Edit...just looked at your profile...Houston prob will not support my theory!!!
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Old 03-25-2013, 11:23 PM   #6
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Do you live where it is cold? Ice in lock??
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Old 03-26-2013, 12:35 AM   #7
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I had a similar problem with my unit when new. Broke both keys trying to get the lock to move (my work computer was in the coach and it was Sunday afternoon ), ended up having to get the lock drilled the next day. IIRC, the locksmith said something about the type of lock used in RV's, they are not made very well and can drop a portion of the lock out of place and make them unusable. Took the locksmith about 20 mins to get the lock drilled and warranty replaced the lock plate and paid the locksmith bill.

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Old 03-26-2013, 07:21 AM   #8
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Yes, thanks Dave. That was the first thing I tried. It really seems like there is a tumbler out of place. It is more than a sticking lock, there is a physical obstruction. Think I will have to take it in. Hope my assumption is correct that it should be covered under warranty!
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Old 03-26-2013, 07:24 AM   #9
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JDWeir-that sounds like my story! I will be taking it in. Thanks!
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