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Old 09-08-2012, 06:31 PM   #1
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Disapointment - made right

Picked up my new catalina 296rks everything looked good, Not! we made it about 30 miles when the fiberglass front cap started to come apart from the roof and then the rubber roof started to pull off. I think I will fight for a new rig. I dont want a damaged unit thats why we bought new this time. 25 years of pulling rvs and never seen this happen.
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Old 09-08-2012, 06:32 PM   #2
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Sorry for your troubles. I hope the dealer makes it right for you.
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Old 09-08-2012, 06:41 PM   #3
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That's terrible news! I hope all works out well for you.
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Old 09-08-2012, 07:30 PM   #4
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Wow major disappointment, I can't see them not replacing the whole unit, obviously some major defect there. No way would I accept that, keep us posted!
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Old 09-08-2012, 08:27 PM   #5
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OUCH!!
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Old 09-08-2012, 09:18 PM   #6
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It may have even more damage due to water, the strips that cover the metal rails that conect the roof to the side walls are missing, exposing all the screws.
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Old 09-08-2012, 09:23 PM   #7
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I would of turned around and went right back, hopefully the get it taken care of for you properly.

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Old 09-08-2012, 09:28 PM   #8
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I hope so, was planning to camp through November.
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Old 09-09-2012, 12:47 AM   #9
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I am not too sure that you will be offered a new replacement trailer. They rarely go for this mode. They will repair it even if the repair is higher than a new unit. This was my case with my minilite that went twice at the factory from Canada for major repairs not counting the 2 trip returns shipping.
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Old 09-09-2012, 09:11 AM   #10
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I plan on having it at the front gate of the dealer at 9 am waiting when they open.
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