After three months of reading about, looking at, walking through, crawling under, etc, etc, we ended up buying a new Grey Wolf 26RL. It was simply the most trailer for the money with the floor plan we wanted. We're keeping our fingers crossed that it fares better.
We picked it up yesterday, the dealer had it all hooked up and went through most everything with us. I checked even more because of prior experiences owning travel trailers. We pulled it back to the house, I plugged it in, hooked up the water, etc, to make sure nothing had worked itself loose on the ride home, so far so good.
It is a cheaply made trailer no doubt, as were most of the units we looked at. I found several units from various manufacturers with issues that needed repairing before leaving their respective dealers, it's sad actually. Some of them were higher end units as well.
The "mattress" in our new unit is nothing more than a few layers of some kind of white matting with a paper thin zippered cover over them...absolutely pitiful. I usually replace the mattress anyway, just saying. There are no access doors on the dinette which doesn't make much sense, and not a single electrical outlet on the super slide. I'm sure I'll find more as time passes on, just hope it's nothing major, and the wheels don't come off heading down the HWY....
Of the six travel trailers I've owned over the years the '95 Catalina Lite was by far the worst, traded it in after less than a year of ownership.
Ironically enough I traded it in on the best trailer I've owned thus far, a '95 32Y Fleetwood Terry. Had it 5 years, and even lived in it a short time while working in south Florida. If the new 26RL holds up any where near as good I'll be thrilled.
Good luck getting your unit sorted, hope the manufacturer helps y'all out as well...