Does anyone have good contact numbers/info for Forest River/Coachman warranty parts? My dealer and I have been waiting for almost 2 and a half months now for a part to come in. One shipping promise after another has passed and yesterday morning Forest River said the reason for the delay was that F.R's computers were wrong and they didn't have the part as they thought. So they had to get the part made and have promised twice in the last week that they would ship to my dealer and provide tracking numbers; which didn't happen..again. I just got off the phone with my dealer/repair manager and she said they have left messages twice today at F.R. and gotten no response.
I asked my dealer to provide me with a contact at F.R. ; all they could give me was a name, Simon, but said they weren't allowed to give me the number they use. I tried to call using this number I found on the net, 1-574-534-3167, but cannot get anyone to answer. Any help would be appreciated.
2012 Freedom Express 295 RLDS
2011 Ford F-150 Texas Edition
Prodigy P2 Brake Controller