So we have had our 385rl for about a month now. We have a 4 door norcold with an ice maker. The arm has been down, valve opened in the side compartment still no ice? I opened the outside panel to the fridge, unscrewed the water supply to the ice maker, moved the valve in both direction in the side box and no water to the line. Is there a needle valve somewhere between the main valve and ice maker? Dealer dont know either and since its not a warranty issue they will charge me to locate.
Yes i have checked in both areas under the kitchen and bathroom sinks.