Originally Posted by susanb06239
I was also informed that the warranty work needs to be done at the original dealer according to manufacturer. Considering that RVs travel far and for extended periods of time, I find this odd.
That is not correct. I bought mine in MI over the phone and had it delivered to my house in NH. During initial inspection at my house, I found many things wrong and took it to my local Camping World. They do not carry the Coachmen line but they are a FR dealer and they have done many warranty repairs so far and still waiting on others.
- Replaced sink drains as they were rusting after our first weekend
- Replaced bathroom door as the handle was drilled/mounted wrong and door would not close
- Tacked down carpet in master bedroom
- replaced slam latches as you could not get keys in them
- Fixed 2 drawers that would open during travel
- Replaced reclining leather couch as there were 3 tears in the corners.
- working on ripping floor up because manufacturer left all wood debris under and you can feel multiple dozens of little pencil eraser sized bubbles. FR has approved the repair BUT has not stated how to repair yet.
Although it has been a VERY slow process, FR has paid for all warranty repairs at a non coachmen specific dealer.
Edited: Didn't realize this thread was as long as it was when I replied. Regardless, proof is there that if you have a good local dealer, they will work on it and get you straight even if you didn't buy from them.
I saved almost $10,000 by buying long distance and as stated, that is worth some inconvenience.. hell it is only a 1 year warranty lol. I gave my closest dealer a chance to price match and they were as stated, $10,000 more and wouldn't come down any. For a few thousand, I would have gone local but not for $10k in savings.