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Old 12-09-2018, 07:01 PM   #1
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Stone Shield Popped Lose

Has anyone had their stone shield pop loose from their trailer? I have a 2018/9 Coachman Freedom Express. The stone shield popped loose from the body one cold night -- just in one spot. I hope it is covered by my warranty?
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Old 12-11-2018, 03:16 PM   #2
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cmartz,

Thank you for being a part of the Coachmen family.

Your satisfaction is very important to us; accordingly, we invite you to contact Steve Brandenberger in our Customer service department through the following personalized and direct link: Forest River RV Direct Service Contact - Forest River, Inc..

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Old 12-31-2018, 05:10 PM   #3
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Originally Posted by cmartz View Post
Has anyone had their stone shield pop loose from their trailer? I have a 2018/9 Coachman Freedom Express. The stone shield popped loose from the body one cold night -- just in one spot. I hope it is covered by my warranty?
I had this happen on a 2019 204RD. Towed just a few hundred miles and noticed that the stone guard is lose along the bottom. On mine, there are staples that were used to secure the bottom edge along the bottom - but several are not installed in the right location. These issues should certainly be covered under warranty. The problem with mine is that it's a bit of a drive to the dealer that I purchased it from and am not sure another local dealer will be willing to fix mine.

Good luck and let us know how/if you get it fixed.
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