Reply
 
Thread Tools Display Modes
Old 06-15-2019, 02:24 PM   #1
Junior Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 27
Wipe seal Replacement (bottom) slideout (drivers side - kitchen/ fridge)

COPY OF MAIL TO COACHMAN ,,, your thoughts?



Since NEW we have noticed that there was a light / water intrusion under the drivers side slide out. It was not until this year found out the reason.

The BOTTOM- WIPE SEAL has had flaps cutout (leaving 3 of the 4 sides cut-1 side hanging, with the (4th) one of the cut outs missing entirely. These are all located at the bottom rollers. Perhaps the cut outs were meant to not allow the wipe to not bind on the rollers?

Never the less .... these openings allow light / water / bugs to enter under the slide. There is I presume a solution (had I known about this during the warranty period I would have submitted it as such).

SOOOOOoooooo can I purchase a replacement bottom slide wipe seal? I would hope you would provide it free as good will .... but I'm not holding my breath. I have checked with my dealer and they quote a ridiculous amount of $$ for the part.
Attached Thumbnails
Click image for larger version

Name:	20190513_173951.jpg
Views:	85
Size:	257.3 KB
ID:	207425   Click image for larger version

Name:	20190513_173957.jpg
Views:	76
Size:	327.5 KB
ID:	207426   Click image for larger version

Name:	20190513_174053.jpg
Views:	74
Size:	289.6 KB
ID:	207427   Click image for larger version

Name:	20190513_174056.jpg
Views:	69
Size:	255.2 KB
ID:	207428   Click image for larger version

Name:	20190513_174118.jpg
Views:	71
Size:	257.5 KB
ID:	207429  

__________________

X_Medic 73 is offline   Reply With Quote
Old 06-16-2019, 04:09 PM   #2
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 227
This is a known issue with Coachmen and Shasta slideouts. I have a Shasta 5th wheel and the same thing happened on our slideouts. Those notches are not suppose to be there. The rubber seal is not suppose to slide in with the slideout, but just stay to the outside to keep water and bugs out. The seal is getting pulled into the rollers and getting cut and torn. Not sure how old your trailer is as you never indicated year and model, but Shasta and Coachmen are made in the same factory. I have found the warranty and part managers at Shasta are very helpful and friendly when getting warranty service on my 5ver.
__________________

__________________
Jim & Evelyn Tatum
2018 Shasta Phoenix 336RL FW
2016 Dodge Ram 2500 Big Horn 6.4L Hemi 4x4
Nights Camped 2019 = 6 (Slow Start due to weather..lol)
Nights Camped 2018 = 28
Nights Camped 2017 = 27
jtatum65 is offline   Reply With Quote
Old 06-16-2019, 04:59 PM   #3
Junior Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 27
Thanks for the heads up.



I have a 2017 Chaparral 30RLS - now coming up to 2 years old (in service).


We shall see what "service" says at Coachman.
X_Medic 73 is offline   Reply With Quote
Old 06-16-2019, 05:26 PM   #4
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 227
Well as it is out of warranty they may not repair it for free. But you can ask if they would provide the parts, you can replacement them yourself, its pretty straight forward swap out. Even if you have to buy the parts, they will sell them to you directly. The warranty/parts managers are different for both lines, but I am sure they will help you get the parts needed.
__________________
Jim & Evelyn Tatum
2018 Shasta Phoenix 336RL FW
2016 Dodge Ram 2500 Big Horn 6.4L Hemi 4x4
Nights Camped 2019 = 6 (Slow Start due to weather..lol)
Nights Camped 2018 = 28
Nights Camped 2017 = 27
jtatum65 is offline   Reply With Quote
Old 06-18-2019, 01:39 PM   #5
Senior Member
 
Join Date: Dec 2017
Posts: 654
Wipe seal Replacement (bottom) slideout (drivers side - kitchen/ fridge)

I have exactly the same problem on my 2018 360IBL.

The slide wiper seal is too long or not mounted correctly and it gets run over by the wheel and ripped off.

Im reluctant to ask for replacement parts as I might just get the same thing. That appears to be a 4 inch slide wiper and the largest I could find is 3.5 inches.

Looking forward to see what you guys find out.
__________________
2016 RAM 3500 DRW 4x4 LB LoneStar Edition
2018 Chaparral 360IBL w/Andersen Ultimate 2, Tireminder SMART TPMS, Swift Hitch SH04 WiFi Backup/Rear View Camera, Progressive EMS-HW50C
Prior Rig: 2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHU w/Andersen No-Sway hitch
chaps2018 is offline   Reply With Quote
Old 06-18-2019, 02:45 PM   #6
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 227
Gotta call from my dealer yesterday telling me the parts are in to fix my warranty issues including the slide wipers. I will be taking it in next week to get replaced.

Contact Christy Turner she is the new Warranty manager for both Shasta and Chaparral.

Christy Turner
Customer Service / Warranty Manager
(574) 825-8360
cturner@forestriverinc.com
__________________
Jim & Evelyn Tatum
2018 Shasta Phoenix 336RL FW
2016 Dodge Ram 2500 Big Horn 6.4L Hemi 4x4
Nights Camped 2019 = 6 (Slow Start due to weather..lol)
Nights Camped 2018 = 28
Nights Camped 2017 = 27
jtatum65 is offline   Reply With Quote
Old 06-21-2019, 08:35 AM   #7
Junior Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 27
From Christy at "Forest River"?

The following order has been placed with Forest River.

Order Number:
47XXXXX-XX0
Customer Number:
00XXXXX
PO Number:
HAXXXXXX
VIN:
5ZT3CLVXXXXXXXXXX
Shipping Method:
U.P.S.

Part No
Item Description
Qty
Unit Price
Ext Price
C01289311
SEAL, BOTTOM 2-1/2" BOTTOM PAN WIPER SEAL 3.50 FLIP N SEAL 1200' roll
16
$3.27
$52.32

Destination address:
RETAIL CUSTOMER
XXXXXXXX XXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXX XXXXXXXXXX

Shipping Notes: PN TS SHIP ASAP

X_Medic 73 is offline   Reply With Quote
Old 06-24-2019, 06:37 PM   #8
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 227
Quote:
Originally Posted by X_Medic 73 View Post
The following order has been placed with Forest River.

Order Number:
47XXXXX-XX0
Customer Number:
00XXXXX
PO Number:
HAXXXXXX
VIN:
5ZT3CLVXXXXXXXXXX
Shipping Method:
U.P.S.

Part No
Item Description
Qty
Unit Price
Ext Price
C01289311
SEAL, BOTTOM 2-1/2" BOTTOM PAN WIPER SEAL 3.50 FLIP N SEAL 1200' roll
16
$3.27
$52.32

Destination address:
RETAIL CUSTOMER
XXXXXXXX XXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXX XXXXXXXXXX

Shipping Notes: PN TS SHIP ASAP

I'm confused...you provided no details to your post??
__________________
Jim & Evelyn Tatum
2018 Shasta Phoenix 336RL FW
2016 Dodge Ram 2500 Big Horn 6.4L Hemi 4x4
Nights Camped 2019 = 6 (Slow Start due to weather..lol)
Nights Camped 2018 = 28
Nights Camped 2017 = 27
jtatum65 is offline   Reply With Quote
Old 06-25-2019, 07:50 AM   #9
Junior Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 27

Sorry din't think I needed to explain, this is a copy of the email from Forest River / Tracy - with personal info XXX'ed out, confirming the price for (sorry no freebee), and size and length of R/R seal. Pretty reasonable - especially considering local dealer wanted 10X the $$.
X_Medic 73 is offline   Reply With Quote
Old 06-26-2019, 01:29 PM   #10
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 227
Quote:
Originally Posted by X_Medic 73 View Post

Sorry din't think I needed to explain, this is a copy of the email from Forest River / Tracy - with personal info XXX'ed out, confirming the price for (sorry no freebee), and size and length of R/R seal. Pretty reasonable - especially considering local dealer wanted 10X the $$.
Well its always best to provide some detail, as others who stumble upon a post will get the big picture.

So they are sending you a 1200 ft roll of rubber?

I can't tell from the order how much was the rubber and how much shipping costs?
__________________

__________________
Jim & Evelyn Tatum
2018 Shasta Phoenix 336RL FW
2016 Dodge Ram 2500 Big Horn 6.4L Hemi 4x4
Nights Camped 2019 = 6 (Slow Start due to weather..lol)
Nights Camped 2018 = 28
Nights Camped 2017 = 27
jtatum65 is offline   Reply With Quote
Reply

Tags
fridge, replacement, seal, slide

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:29 AM.