Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 06-15-2019, 02:24 PM   #1
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
Wipe seal Replacement (bottom) slideout (drivers side - kitchen/ fridge)

COPY OF MAIL TO COACHMAN ,,, your thoughts?



Since NEW we have noticed that there was a light / water intrusion under the drivers side slide out. It was not until this year found out the reason.

The BOTTOM- WIPE SEAL has had flaps cutout (leaving 3 of the 4 sides cut-1 side hanging, with the (4th) one of the cut outs missing entirely. These are all located at the bottom rollers. Perhaps the cut outs were meant to not allow the wipe to not bind on the rollers?

Never the less .... these openings allow light / water / bugs to enter under the slide. There is I presume a solution (had I known about this during the warranty period I would have submitted it as such).

SOOOOOoooooo can I purchase a replacement bottom slide wipe seal? I would hope you would provide it free as good will .... but I'm not holding my breath. I have checked with my dealer and they quote a ridiculous amount of $$ for the part.
Attached Thumbnails
Click image for larger version

Name:	20190513_173951.jpg
Views:	2370
Size:	257.3 KB
ID:	207425   Click image for larger version

Name:	20190513_173957.jpg
Views:	543
Size:	327.5 KB
ID:	207426   Click image for larger version

Name:	20190513_174053.jpg
Views:	435
Size:	289.6 KB
ID:	207427   Click image for larger version

Name:	20190513_174056.jpg
Views:	1220
Size:	255.2 KB
ID:	207428   Click image for larger version

Name:	20190513_174118.jpg
Views:	1034
Size:	257.5 KB
ID:	207429  

X_Medic 73 is offline   Reply With Quote
Old 06-16-2019, 04:09 PM   #2
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
This is a known issue with Coachmen and Shasta slideouts. I have a Shasta 5th wheel and the same thing happened on our slideouts. Those notches are not suppose to be there. The rubber seal is not suppose to slide in with the slideout, but just stay to the outside to keep water and bugs out. The seal is getting pulled into the rollers and getting cut and torn. Not sure how old your trailer is as you never indicated year and model, but Shasta and Coachmen are made in the same factory. I have found the warranty and part managers at Shasta are very helpful and friendly when getting warranty service on my 5ver.
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Old 06-16-2019, 04:59 PM   #3
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
Thanks for the heads up.



I have a 2017 Chaparral 30RLS - now coming up to 2 years old (in service).


We shall see what "service" says at Coachman.
X_Medic 73 is offline   Reply With Quote
Old 06-16-2019, 05:26 PM   #4
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
Well as it is out of warranty they may not repair it for free. But you can ask if they would provide the parts, you can replacement them yourself, its pretty straight forward swap out. Even if you have to buy the parts, they will sell them to you directly. The warranty/parts managers are different for both lines, but I am sure they will help you get the parts needed.
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Old 06-18-2019, 01:39 PM   #5
Senior Member
 
Join Date: Dec 2017
Posts: 954
Wipe seal Replacement (bottom) slideout (drivers side - kitchen/ fridge)

I have exactly the same problem on my 2018 360IBL.

The slide wiper seal is too long or not mounted correctly and it gets run over by the wheel and ripped off.

I’m reluctant to ask for replacement parts as I might just get the same thing. That appears to be a 4 inch slide wiper and the largest I could find is 3.5 inches.

Looking forward to see what you guys find out.
__________________
2016 RAM 3500 DRW 4x4 LB LoneStar, w/RDS 33Gal Aux tank, Timbrens, Andersen Ultimate2, SwiftHitch SH04
2018 Chaparral 360IBL w/TST507 TPMS, Lippert GC3 Autolevel, Furrion Backup Cam, Progressive HW50C
2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHUw/Andersen No-Sway

chaps2018 is offline   Reply With Quote
Old 06-18-2019, 02:45 PM   #6
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
Gotta call from my dealer yesterday telling me the parts are in to fix my warranty issues including the slide wipers. I will be taking it in next week to get replaced.

Contact Christy Turner she is the new Warranty manager for both Shasta and Chaparral.

Christy Turner
Customer Service / Warranty Manager
(574) 825-8360
cturner@forestriverinc.com
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Old 06-21-2019, 08:35 AM   #7
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
From Christy at "Forest River"?

The following order has been placed with Forest River.

Order Number:
47XXXXX-XX0
Customer Number:
00XXXXX
PO Number:
HAXXXXXX
VIN:
5ZT3CLVXXXXXXXXXX
Shipping Method:
U.P.S.

Part No
Item Description
Qty
Unit Price
Ext Price
C01289311
SEAL, BOTTOM 2-1/2" BOTTOM PAN WIPER SEAL 3.50 FLIP N SEAL 1200' roll
16
$3.27
$52.32

Destination address:
RETAIL CUSTOMER
XXXXXXXX XXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXX XXXXXXXXXX

Shipping Notes: PN TS SHIP ASAP

X_Medic 73 is offline   Reply With Quote
Old 06-24-2019, 06:37 PM   #8
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
Quote:
Originally Posted by X_Medic 73 View Post
The following order has been placed with Forest River.

Order Number:
47XXXXX-XX0
Customer Number:
00XXXXX
PO Number:
HAXXXXXX
VIN:
5ZT3CLVXXXXXXXXXX
Shipping Method:
U.P.S.

Part No
Item Description
Qty
Unit Price
Ext Price
C01289311
SEAL, BOTTOM 2-1/2" BOTTOM PAN WIPER SEAL 3.50 FLIP N SEAL 1200' roll
16
$3.27
$52.32

Destination address:
RETAIL CUSTOMER
XXXXXXXX XXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXX XXXXXXXXXX

Shipping Notes: PN TS SHIP ASAP

I'm confused...you provided no details to your post??
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Old 06-25-2019, 07:50 AM   #9
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48

Sorry din't think I needed to explain, this is a copy of the email from Forest River / Tracy - with personal info XXX'ed out, confirming the price for (sorry no freebee), and size and length of R/R seal. Pretty reasonable - especially considering local dealer wanted 10X the $$.
X_Medic 73 is offline   Reply With Quote
Old 06-26-2019, 01:29 PM   #10
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
Quote:
Originally Posted by X_Medic 73 View Post

Sorry din't think I needed to explain, this is a copy of the email from Forest River / Tracy - with personal info XXX'ed out, confirming the price for (sorry no freebee), and size and length of R/R seal. Pretty reasonable - especially considering local dealer wanted 10X the $$.
Well its always best to provide some detail, as others who stumble upon a post will get the big picture.

So they are sending you a 1200 ft roll of rubber?

I can't tell from the order how much was the rubber and how much shipping costs?
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Old 07-05-2019, 04:21 PM   #11
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
WOW




must be the warm summer.



Because my submission was truncated to FIT confines of the forums width / does not match with my email width.


For those (that can't figure it out). 1200 foot roll (no they did not send me 1200 feet - they cut my "ask" from it. I ordered 16 feet - sent at least 30 feet (charged me for 16 feet)


2 hours of being hunched over (under) the slide-out / take lots of pictures to get it back together correctly. (see below)
Attached Thumbnails
Click image for larger version

Name:	20190705_143539.jpg
Views:	292
Size:	171.3 KB
ID:	209047  
X_Medic 73 is offline   Reply With Quote
Old 07-06-2019, 07:41 AM   #12
Senior Member
 
Join Date: Dec 2017
Posts: 954
Thanks for the update x medic. Just curious, is the seal 2.5” or 3.5” wide? The description has both numbers.
__________________
2016 RAM 3500 DRW 4x4 LB LoneStar, w/RDS 33Gal Aux tank, Timbrens, Andersen Ultimate2, SwiftHitch SH04
2018 Chaparral 360IBL w/TST507 TPMS, Lippert GC3 Autolevel, Furrion Backup Cam, Progressive HW50C
2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHUw/Andersen No-Sway

chaps2018 is offline   Reply With Quote
Old 07-06-2019, 10:26 AM   #13
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
This should help


3 1/2 total (includes very stiff attachment layer [ie peel off sticky stuff])

2 1/2 inch soft flap seal layer.

FYI cost 53 USA ~ 74$ CDN - under the min for import fees, so I borrowed the wife's Civic and 1 hr each way DONE.

Took awhile to figure out the easiest way to start the self tapping screws. OUCH - couple of whacked fingers.


Attached Thumbnails
Click image for larger version

Name:	20190706_101006.jpg
Views:	146
Size:	278.0 KB
ID:	209114   Click image for larger version

Name:	20190706_101021.jpg
Views:	127
Size:	241.8 KB
ID:	209115  
X_Medic 73 is offline   Reply With Quote
Old 07-07-2019, 12:33 PM   #14
Senior Member
 
Join Date: Dec 2017
Posts: 954
Thanks for the update!
__________________
2016 RAM 3500 DRW 4x4 LB LoneStar, w/RDS 33Gal Aux tank, Timbrens, Andersen Ultimate2, SwiftHitch SH04
2018 Chaparral 360IBL w/TST507 TPMS, Lippert GC3 Autolevel, Furrion Backup Cam, Progressive HW50C
2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHUw/Andersen No-Sway

chaps2018 is offline   Reply With Quote
Old 07-08-2019, 08:34 AM   #15
Senior Member
 
Join Date: Dec 2017
Posts: 954
Ok, so getting ready to order this part...but considering this is a widely known issue, will the same situation occur? ie, is the part the same? Did you mount it the same?

I noticed on my rig when the seal was attached, they mounted the seal a bit higher in front of the rollers. Not sure if this was intentional. Can see the bottom edge is higher than on either side of the roller in this pic above http://www.forestriverforums.com/for...p;d=1560626614

Just dont want to spend $50ish + shipping only to have it happen again.
__________________
2016 RAM 3500 DRW 4x4 LB LoneStar, w/RDS 33Gal Aux tank, Timbrens, Andersen Ultimate2, SwiftHitch SH04
2018 Chaparral 360IBL w/TST507 TPMS, Lippert GC3 Autolevel, Furrion Backup Cam, Progressive HW50C
2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHUw/Andersen No-Sway

chaps2018 is offline   Reply With Quote
Old 07-08-2019, 09:09 AM   #16
Senior Member
 
Join Date: Dec 2017
Posts: 954
I just ordered the bottom wiper seal for my fridge slide on the 360IBL.

C01295114 SEAL, BOTTOM PAN ( THICKER) 12' $3.27 $39.24

Hoping "Thicker" means it is the new and improved version.
__________________
2016 RAM 3500 DRW 4x4 LB LoneStar, w/RDS 33Gal Aux tank, Timbrens, Andersen Ultimate2, SwiftHitch SH04
2018 Chaparral 360IBL w/TST507 TPMS, Lippert GC3 Autolevel, Furrion Backup Cam, Progressive HW50C
2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHUw/Andersen No-Sway

chaps2018 is offline   Reply With Quote
Old 07-10-2019, 07:04 AM   #17
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
Hi.

Its not all that obvious is the pic's I took, but there is a 90 degree "lip" on the bottom of the "inside - side - ie: the side with the glue strip".

That should orient it appropriately BUT there are floor supports under the rollers. I took the whole thing out - laid it on the floor, laid the new one beside it and CUT out a slightly larger area under the roller areas (there are already cut outs there), and when installing it - I whacked it with a mallet to seat it LOW as possible (still on the lip of the lower side of the floor). Watch your fingers.

YES it seems VERY close to the rollers but seems OK for now.
X_Medic 73 is offline   Reply With Quote
Old 07-24-2021, 10:02 AM   #18
Junior Member
 
Join Date: Jul 2021
Posts: 4
wiper seal large slideout

Hi there,I have a 2019 Forest River Chaparal 30RLS.Your pictures look just like my situation ---5 rollers on slide and seal torn on all 5 rollers in a half circle.My seal measures 3 1/2 inches and is oressed up on the bottom floor so that it has enough slack or length to bend and make contact with the rollers.Seems like it could have been installed alittle lower just enough on the top to make a slight bend or contact with the floor. Measurement of vertical moulting area is 3 inches whitch would allow a 3 inch wide seal enough width to barely have it touch floor and still have enough left for the screws.My question to all of you is what did the send you in return and did it not get torn again after installation?
westener is offline   Reply With Quote
Old 07-24-2021, 11:25 AM   #19
Member
 
Join Date: Apr 2018
Location: Winnipeg, Manitoba CDN
Posts: 48
FIXED

After installation of the replacement - NO PROBLEMS
X_Medic 73 is offline   Reply With Quote
Old 07-24-2021, 12:16 PM   #20
Junior Member
 
Join Date: Jul 2021
Posts: 4
wiper seal large slideout

Did you mount it alittle lower so the bend wasn't able to touch rollers? My seal measures 3 1/2 wide and that is why they made the top bend to match the 3 inches leaving 1/2 inch bend in top that is too much and bends in and makes contact with the rollers causing them to rip. In your pictures it looks like the new seal measured 3 1/4 inchs.That should have given less rubber to bend in and touch rollers.Is thaqt what you did? thanks
westener is offline   Reply With Quote
Reply

Tags
fridge, replacement, seal, slide

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 09:34 AM.