For updating your *profile* picture (which is different than your avatar), these are the steps that need to be followed:
- Prepare the photo
- It must be at or less than 300x300 pixels in height and width
Attachment 47146
- Click "User CP" up in the green bar
Attachment 47147
- Click "Edit Profile Picture" on the left-side navigation
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- Click "Choose File" under Option 2
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- Find your picture and click Open
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- Verify the photo is selected and click "Save Changes"
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- Upon completion, you'll go back to the Edit Profile Picture page and your photo will be shown
Attachment 47152
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I've also sent you a PM with my email address. Please send me a copy of the photo that you're trying to set.