Black water tank not flushing
We contacted the company and they said to send them pictures and they'd look into it and try to find a solution. Well, we sent pictures and then NEVER heard back from them. I'm sure they realized they messed up big time and didn't want to deal with it, leaving the problem for us to deal with. My husband, who can fix just about anything, fixed the problem himself. He ended up physically moving the toilet over so that it aligned with the tank and realigned the plumbing so now it's where it should be. I'm finding that you cannot rely on some of these companies to back up their products and own up to mistakes made. Just another lesson learned. We'll never buy from them again.