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Old 10-22-2015, 12:42 PM   #11
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When you take it back have them come to this site and run a search for "water back flowing into fresh water tank". Should enlighten them.
Thanks bubbles...did that search will show the service department.

All of you are very helpful, thank you.

SpringerPop... You could be correct!
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Old 10-22-2015, 01:17 PM   #12
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Water Pump

I had the same problem a month back. I recycled the pump by turning it on and off a couple of times and didn't have a problem during the last two trips. Used the city water without it back filling the fresh water tank. Found the info on this site (as usual) and it worked great.

Good luck!
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Old 10-22-2015, 01:53 PM   #13
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Thanks Pilot172....I will give that a try before taking the unit to service department.
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Old 10-22-2015, 02:18 PM   #14
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Yes. Replaced water pump (under warranty) & it corrected problem.
X2...fixed too.
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Old 10-22-2015, 02:21 PM   #15
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Yes FW tank is under bed.
I brought the unit in the first time and service department could not find anything wrong. Yesterday I went in, without the unit, and told them the same thing happened. They still say they have never run across this before.

The pump is in a very thight place that is extremely hard to get to. Impossible to get to the valve in it's location. I will have to bring the unit back to them.
I would at this point lost all confidence in that service dept. They are either lying or totally incompetent.
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Old 10-22-2015, 02:24 PM   #16
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Your service techs may not be lying. The possibility exists that they were laying brick or working in a nursing home last week!
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Old 10-22-2015, 02:38 PM   #17
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Some thoughts on this issue - FWIW -
On our Solera - and, I suspect, on most RVs - the internal water filter is plumbed AFTER the water pump - therefore after the check valve which prevents city water from flowing into the fresh water tank. As such, any sand, dirt or other material in the incoming water can enter the check valve and cause it to leak. I believe using a filter at the hose spigot can significantly reduce the incidence of this problem by keeping such crud out of the check valve.
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Old 10-22-2015, 03:04 PM   #18
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This may be a dumb question but does everyone use a inline pressure regulator on the the city water feed hose and/ or could it be allowing over pressure in the system that allows water to feed into other areas?
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Old 10-22-2015, 03:27 PM   #19
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My son runs an RV repair shop near Denver and when I had the problem he said it is a common problem. I discovered it when my fresh water tank overflow had water coming out of it. Had my water pump replaced under warranty.
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Old 10-22-2015, 04:15 PM   #20
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Originally Posted by JLeising View Post
Some thoughts on this issue - FWIW -
On our Solera - and, I suspect, on most RVs - the internal water filter is plumbed AFTER the water pump - therefore after the check valve which prevents city water from flowing into the fresh water tank. As such, any sand, dirt or other material in the incoming water can enter the check valve and cause it to leak. I believe using a filter at the hose spigot can significantly reduce the incidence of this problem by keeping such crud out of the check valve.
I believe that you have hit on something here. Ours is in the shop for warranty work and I told them the same thing about back flow into the FW tank. They will replace the pump but I think that they should probably re-plumb the filter as well. Sounds like a poorly thought out configuration.
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