Originally Posted by Rickhise
We took it off the lot in late March. Kept inside an no temps came near a freeze
They didn't run any water through it or it was so fast the issue was over looked
I meant that my bet is that they ran water through it and then it either wasn't winterized or wasn't done fully. Once it froze after (but before you took ownership) that is when the problem occurred.
I'd be interested in seeing pictures of the water valve itself.
I only say all of this because I have had 2 broken water valves due to improper winterizations in back to back years. You live and learn.
I was also trying to give you some alternatives to waiting for the dealer to take care of it since you mentioned it was a hassle.