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Old 09-24-2013, 03:02 PM   #91
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I'm very happy with how Dometic has resolved this issue for me!

I have a 2014 Shamrock 23ikss. After only the first night of camping, my wife and I noticed the foul odor from the bathroom. A quick search online brought me to this forum thread. I contacted Dometic on a Monday. On Thursday, I had a new series 300 toilet at my doorstep, apparently they fixed the seal so that the problem shouldn't occur again. I carefully removed my original 300 toilet from my camper. Outside, from the rear of the unit, I could see liquid sewage that had collected on the inside. Then as I unboxed the new 300, I was very disappointed to find that it was damaged. The two plastic parts at the top of the bowl of toilet were split. It appears they are glued and snapped together and one of the two screws in the rear of the unit had been stripped.

I immediately contacted Dometic on the phone (Friday morning) . They were very understanding and agreed to send me another new unit, this time a series 310.

When I saw QuietTimes post above regarding the size difference between the two models I became concerned that the 310 may not work for me. It just arrived this afternoon (Tuesday) and.... it fits! I am very pleased with the fit finish and flush of the series 310. Thank you Dometic.

To reiterate - the 310 fits fine in a 23ikss.
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Old 09-26-2013, 09:44 PM   #92
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So for those with the "revised" 300 can you see a difference between the old 300 and the revised 300?
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Old 09-30-2013, 09:32 PM   #93
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Odor problems

We just bought our rockwoodroo. Besides tons of problems the toilet smell is the most up setting. They are coming tomorrow to fix it! Thank you this is so helpful. We finally decided to jump in and buy a camper hope we dont end up regreting it.
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Old 10-01-2013, 10:29 AM   #94
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Angry

Quote:
Originally Posted by l001952119 View Post
I just purchased the solar vent. The problem is the fan will run continously, even when RV is not in use. Other than installing a wired switch, with wires across roof to a convenient switch location, have you found any cure for the continously operating fan? NOT feasible to place a hood over the solar panel, every time you park vehicle in storage. Thanks
Installed solar exhaust fan. Had immediate loud vibration inside RV. Could not quiet unit. Placed in trash can and ate the $32.00 cost. I would not recommend the unit, due to the noise issue.
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Old 10-07-2013, 12:15 PM   #95
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Originally Posted by QuietTimes View Post

Some one should make a sticky about this issue.....
Shouldn't it be a stinky??



Later,
Brian
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Old 10-07-2013, 03:27 PM   #96
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Just wanted to say thank you for sharing this info!! Just picked up my FR Cherokee and had used just one day and was already noticing an smell. Looked up the models to find both my toilets are 300's. New ones are in the way!!
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Old 10-07-2013, 04:24 PM   #97
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Thanks for this post, I had the "stinky" problem with the 300 model. Called the company and a new 310 on the way. Great service from the company.
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Old 10-09-2013, 03:31 PM   #98
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Went in camper for the first time in a few weeks and talk about a funky bathroom. Thought I stuck my head in a public urinal. Talked to Heidi and should have the upgraded 300 middle of next week. Thanks
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Old 10-09-2013, 05:43 PM   #99
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Just wanted to hear from the folks that have recieved the "new" 300. Did it actually fix the issues?
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Old 10-20-2013, 01:31 PM   #100
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Same Dometic 300 Problem

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Originally Posted by tperk100 View Post
Veddy Intresting.........Rockwood warranty rep told me today of same exact problem he has seen with two Dometic toilets lately. Mine is Model 300. What is yours, and who did you speak with at Dometic? Dometic referred me to the toilet manufacturer.
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Originally Posted by tperk100 View Post
TS, I sent you a PM, but in case you do not get it, can you give me the phone number to reach Diane? Dometic customer service number is totally automated and only refers one to a service center.

Thanks
I'm having the same problem with my Dometic 300 toilet. I contacted Dometic and was told to contact the manufacturer too. Can you give me Diane's phone number or email too! I would really like to take care of this odor problem before the winter. Thanks for your help with this.
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