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Old 10-21-2013, 01:00 PM   #101
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same leaky toilet here. dometic 300. filled with urine. camper is two months old and has smelled like an outhouse from day 1. called dometic at 1-574-294-2511 talked with a person named Ronnie. i think it was a woman not sure though. she said i would absolutely have to take it in for the dealer to do it. The dealer near me can't even install a weather strip with out it falling off in 10 minutes. the guy said his last job was delivering pizzas or working on the garbage truck. seriously.

gonna try the Diane mentioned here. ill let you know how it works out after mr/mrs snarky.
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Old 10-21-2013, 01:05 PM   #102
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Sending an email to sealand@dometic.com will put you in touch with Diane. Just include serial# of the toilet you are having a problem with. I had my toilet within 48 hours of emailing my serial number.
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Old 10-21-2013, 01:34 PM   #103
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Just got off the phone with them at the number Dianne is at (didn't talk to Dianne, but a nice helpful lady at least) and they said they would send out the "new and Improved " 300... something tells me this is gonna go on forever as always manufacturers trying squirm out of doing what is right.

maybe i'll buy the 310 and sell the new one. The 300 wreaks of cheap plastic junk. as many of you well know it creaks and snaps while you sit on it and you gotta wonder if the plastic is just too weak. for a 200 lb man.
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Old 12-01-2013, 07:51 PM   #104
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Thanks

Wow............Thanks. We are having the same problem. I happen to save the sticker that came on the toilet on our new 5thW. Sure enough it is the infamous Dom 300. Jim will be calling FR service dept tomorrow and see if they will replace it.

Smells like a House of Ill Repute........
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Old 12-01-2013, 09:05 PM   #105
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Quote:
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Wow............Thanks. We are having the same problem. I happen to save the sticker that came on the toilet on our new 5thW. Sure enough it is the infamous Dom 300. Jim will be calling FR service dept tomorrow and see if they will replace it.

Smells like a House of Ill Repute........
make sure you use the correct NUMBER 800-321-9886. the other dometic number doesn't even know they make toilets
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Old 12-01-2013, 09:51 PM   #106
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Wow............Thanks. We are having the same problem. I happen to save the sticker that came on the toilet on our new 5thW. Sure enough it is the infamous Dom 300. Jim will be calling FR service dept tomorrow and see if they will replace it. Smells like a House of Ill Repute........
I wouldn't call FR, I would call Dometic directly.
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Old 01-15-2014, 09:33 AM   #107
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Originally Posted by Bryan2503S View Post
Sending an email to sealand@dometic.com will put you in touch with Diane. Just include serial# of the toilet you are having a problem with. I had my toilet within 48 hours of emailing my serial number.
Please note that Diane has a new email address.

diane.staman@dometic.com
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Old 01-15-2014, 06:58 PM   #108
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Update Fixed.............

Quote:
Originally Posted by mkford1953 View Post
Wow............Thanks. We are having the same problem. I happen to save the sticker that came on the toilet on our new 5thW. Sure enough it is the infamous Dom 300. Jim will be calling FR service dept tomorrow and see if they will replace it.

Smells like a House of Ill Repute........
Just wanted to let all know the major problem was fixed.

Diane at Dometic came through for us. Thanks to those that let me know where to start.
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Old 01-21-2014, 12:52 PM   #109
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ok, diane is shipping me a 310 , expect it tomorrow (sweet gal she is ~! ) where can i find a forest Homosassa florida who can install it for me........my camper is 2 weeks old, and under warranty? Help guys! the forest river site is useless, been there, no luck finding that info there!
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Old 01-21-2014, 01:03 PM   #110
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Check your clearance!

First check the measurements of the two toilets. The 310 is longer and when they shipped one to me it would not fit where the 300 was. They had to ship me a 300 that they SAID was problem rectified. Lets hope.

INSTALLATION:
You can do this.... Real easy. Turn off your water and bleed the pressure. Hold a container under the water hose going into the toilet and remove connection. Extra water will drain in your container. Remove two nuts holding the toilet down. Lift straight up making sure you have a bucket in case it leaks a bit.

Put new toilet in place and reconnect. Turn water back on. Check for leaks.

Takes 15 minutes to 30 minutes. You can't drag your camper to the dealership faster than that!

I did ours...

Good luck,
Heather
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