Reply
 
Thread Tools Display Modes
Old 05-19-2014, 11:57 PM   #131
Junior Member
 
Join Date: May 2014
Posts: 1
Hey
Same problem with 2014 Coachmen. Dometic 300 that smells to high heaven. Anyone ever get a phone # for Diane at Dometic?
__________________

__________________
acebudsie is offline   Reply With Quote
Old 05-20-2014, 05:56 AM   #132
Senior Member
 
Slympicins's Avatar
 
Join Date: Dec 2013
Location: Sevierville
Posts: 761
Take a photograph of your toilets serial and model number and e-mail it to Diane at Dometic Sanitation. Just remember not all situations will get the same solutions as some of us. In my case it was a new TT with an older model 300. So far I have no issues with the upgraded 300 so far.

Dometic Sanitation
Diane Staman
Work: (800) 321-9886
Work: (330) 439-5541
E-mail: diane.staman@dometic.com
__________________

__________________
Chuck and Joanne
2014 Flagstaff Super Lite Classic 27RLWS Emerald
2013 Dodge 2500 4x4 Laramie Crew
Equal-i-zer 1200/12,000 4-point WDH
Slympicins is offline   Reply With Quote
Old 05-21-2014, 10:29 AM   #133
Junior Member
 
Join Date: May 2014
Posts: 3
Finely got to the right person at Dometic. I received an email from
Heidi McClain. Heidi verified that the had problems with some of their 300's. They are sending me a new 300. I think I will take the old one down to the RV dealer and put it in his office and tell him when it starts to stink it's all in his imagination !
Thanks to this forum my problem is solved !
Info to Heidi McClain
330-439-5541
Heidi.mcclain@dometic.com
__________________
mnfitc is offline   Reply With Quote
Old 05-21-2014, 02:46 PM   #134
Senior Member
 
Slympicins's Avatar
 
Join Date: Dec 2013
Location: Sevierville
Posts: 761
Good for you. I found they have excellent customs service. I crushed my old one at the dump. No more issues.
__________________
Chuck and Joanne
2014 Flagstaff Super Lite Classic 27RLWS Emerald
2013 Dodge 2500 4x4 Laramie Crew
Equal-i-zer 1200/12,000 4-point WDH
Slympicins is offline   Reply With Quote
Old 05-29-2014, 03:38 PM   #135
Junior Member
 
Join Date: May 2014
Posts: 3
Dometic 300 problem

I got my new 300 today will put it in this weekend. Dometic has great customer service. Wish my RV dealer could learn from them. Your customers perception is your reality, even if you think your right.
Thanks to this forum, problem solved.
__________________
mnfitc is offline   Reply With Quote
Old 05-29-2014, 09:00 PM   #136
Senior Member
 
Slympicins's Avatar
 
Join Date: Dec 2013
Location: Sevierville
Posts: 761
That's great to hear. They made me happy too. Good customer service is what brings back more customers. Too many American companies don't get it.
__________________
Chuck and Joanne
2014 Flagstaff Super Lite Classic 27RLWS Emerald
2013 Dodge 2500 4x4 Laramie Crew
Equal-i-zer 1200/12,000 4-point WDH
Slympicins is offline   Reply With Quote
Old 05-30-2014, 12:17 AM   #137
Phat Phrog Stunt Crew
 
mackman1994's Avatar
 
Join Date: Jan 2012
Location: Carroll Iowa
Posts: 786
Dometic treated me great as well. I had 2 of the 300's in my 2014 Heritage Glen 356QBQ and they sent me 2 new toilets no questions asked and they are working flawlessly and I am using my 5er full time.

Sent from my SCH-I545 using Forest River Forums mobile app
__________________
F-350 Lariat 6.7 Powerstroke
2014 Heritage Glen 356QBQ

mackman1994 is offline   Reply With Quote
Old 06-02-2014, 02:42 PM   #138
Junior Member
 
Join Date: May 2014
Location: Cambridge, MN
Posts: 3
Stinky 300

Got a new 310, not the plastic stinky one and took my next trip... NO MORE STINK it works great. Incidentally, duck tape the holes in the rear of the 300 until you get the new one, it stops the stink until you change out the new one....
__________________
brownderby is offline   Reply With Quote
Old 06-17-2014, 07:37 PM   #139
Junior Member
 
Join Date: Jun 2014
Posts: 1
I want to thank all of you for this valuable info. Our 2014 tt has been on 3 trips and the ammonia smell inside was toxic - it made my eyes water. We tried all tricks we could find on line, the Calgon softener, ice cubes, bleach, vinegar, checked the vent and nothing worked. Last Sunday as a last resort I hit the web and found this site. We ripped out the toilet and it was FOUL!!! Called Diane at Dometic (told her she was reaching rock star status on this site) and a new toilet will be here Thurs. However - it's a new, improved 300, which had us concerned. We decided to order a 310 from CW and are going to sell the 300. Thanks, again!!!!
__________________
Pat M. is offline   Reply With Quote
Old 06-17-2014, 07:44 PM   #140
Senior Member
 
Slympicins's Avatar
 
Join Date: Dec 2013
Location: Sevierville
Posts: 761
Dometic model 300 odor problem and replacement

Quote:
Originally Posted by Pat M. View Post
I want to thank all of you for this valuable info. Our 2014 tt has been on 3 trips and the ammonia smell inside was toxic - it made my eyes water. We tried all tricks we could find on line, the Calgon softener, ice cubes, bleach, vinegar, checked the vent and nothing worked. Last Sunday as a last resort I hit the web and found this site. We ripped out the toilet and it was FOUL!!! Called Diane at Dometic (told her she was reaching rock star status on this site) and a new toilet will be here Thurs. However - it's a new, improved 300, which had us concerned. We decided to order a 310 from CW and are going to sell the 300. Thanks, again!!!!

Welcome to the thread Pat. There are literally thousands of helpful tips and tricks to make your camping more successful. We all learn from each other so don't be afraid to post your positive and negatives.
Post your TT make and model as well as your tow vehicle to make it easier for folks to make helpful comments.
__________________

__________________
Chuck and Joanne
2014 Flagstaff Super Lite Classic 27RLWS Emerald
2013 Dodge 2500 4x4 Laramie Crew
Equal-i-zer 1200/12,000 4-point WDH
Slympicins is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:29 AM.