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Old 10-24-2014, 08:08 AM   #191
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fatjack I see in your post you emailed Diane Staman and got results others have called her. Can you relay her contact information? I also have a 300 series in my 2014 Cherokee and have a winter trip scheduled for 11/8 and need some quick results. My other questions would be for all the folks who have replaced on their own, how does this affect your warranty and how do you dispose of the old unit.

Any help is much appreciated.
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Old 10-24-2014, 08:12 AM   #192
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Here ya go...


Dometic Sanitation
Diane Staman
Work: (800) 321-9886
Work: (330) 439-5541
E-mail: diane.staman@dometic.com
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Old 10-24-2014, 08:22 AM   #193
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Wow, thanks for the quick reply.
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Old 10-24-2014, 01:58 PM   #194
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Final note, I contacted Dometic and gave them my serial number and sure enough it's a defective toilet and they are sending me a replacement due to arrive next Wednesday. If nothing else their customer support is the best.

Thanks to all for the valuable information.
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Old 10-26-2014, 10:00 PM   #195
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We got the replacement just after we bought the TT. Had a little less than a year with no stinky issues. I take good care of my black tank which helps a lot too. Just because you got the new 300, make sure you give your black tank a ton of care.


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Old 10-27-2014, 08:59 AM   #196
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We had a bad 300 toilet, and I called Dometic and they sent me a new one to Whithorse, YT, on our ALCAN trip in May. Now we are on the road to Phoenix, AZ and have been on the road two weeks, and have had no odor problems since we received the replacement.

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Old 10-27-2014, 10:40 AM   #197
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Smile Caring for Black Water Tank

After dumping the black water tank, you might want to consider adding a half bottle of dishwashing soap along with whatever deodorant you use and make sure to add a few gallons of water. All of the movement while you're going to and from camping will help to clean the tank.
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Old 12-20-2014, 09:00 PM   #198
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Just bought a brand new Ameri-Lite 218mb trailer with a dometic 300 toilet, haven't used it yet, won't til i get into warm weather next week. should i be worried about the odor issue or has dometic fixed the issue ?
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Old 12-21-2014, 07:59 AM   #199
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Just call domertic, they will send a replacement, easy to install, better safe then soryy.
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Old 12-21-2014, 12:40 PM   #200
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Send a picture of the serial number to dometic to see if you have one of the old non updated commodes. If yours is one of them, Dometic will send you a replacement. Takes about 10/20 minutes to change out.
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