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Old 07-24-2013, 07:14 PM   #41
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Hit reply too quick anyone having problems with Thetford toilets???
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Old 07-24-2013, 07:26 PM   #42
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I have a Thetford and my wife was complaining about odors. This was the first trip that she complained about them. Not sure what to do yet.
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Old 07-24-2013, 08:28 PM   #43
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Quote:
Originally Posted by wbdvt View Post
I have a Thetford and my wife was complaining about odors. This was the first trip that she complained about them. Not sure what to do yet.
Same here.....1st time but the campground was having issues about 4 sites below us .....so I am not sure if it was our issue ......& of course it was hot & humid.......was real bad when we dumped the tanks.........
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Old 07-26-2013, 01:39 PM   #44
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I have to give Dometic credit, I just got off the phone with them and they are shipping out a new 310 model toilet today and I will have it mid-week next week. No questions, no arguments, just good customer service.
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Old 07-27-2013, 01:28 AM   #45
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I thought that I had been having issues with our toilet and odor.
I ran some water into the tub and the smell went away. Figure that the water in the trap under tub probably sloshed out during travel.
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Old 08-01-2013, 11:54 AM   #46
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I contacted Dometic today and they will send out a 310 to replace my 300 today. Should be here by tomorrow. Excellent customer sevice from this company. In case anybody needs contact info:

Dometic Sanitation
1-800-321-9886
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Old 08-06-2013, 10:05 AM   #47
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I was thinking I was doing something wrong as a newbie. Just got off the phone with Diane. She's great, 310 en route. Looking forward to not having my new trailer smell like an outhouse!
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Old 08-08-2013, 08:04 PM   #48
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Thanks for the info in this post .I have a new RV with the above 300 toilet and called Dometic on Tuesday they sent a 310 next day .Have it installed and the bad smell is gone .Great customer service and some spare parts for the future .
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Old 08-08-2013, 08:08 PM   #49
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Yep, ditto! Installed mine today as well. The yucky stuff when I tipped it over was proof of the origin of all the odor. Upset at myself for over tightening the plastic water connection and breaking it, but no biggie. Trip to the hardware store in the next day or so and it'll be an easy fix. The 310 was a nice upgrade they gave us.
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Old 08-13-2013, 12:41 PM   #50
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I have a new 2014 Grey Wolf 26BH with a Model 300 Dometic toilet with the same problem. Our dealer here in Ontario quickly replaced it with another Model 300 and after 3 days of use, we had the same smell issue. I found all these similar posts here in the FR Forum and let him know. He never heard of the problem, and is sending me a new Model 310 ASAP. The Dometic distributer in Brantford said they are also unaware, although the Dometic Rep in the previous posts in the US, is very aware. I don't understand why FR is not demanding Dometic to re-call these units?
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