Reply
 
Thread Tools Display Modes
Old 09-09-2013, 10:30 PM   #81
Missing Link
 
cyclepuck's Avatar
 
Join Date: Apr 2012
Location: Genesee, MI
Posts: 408
Mine just came off the line aug 8 and it has the 300. Maybe they fixed the problem because we have 8 days use and no smell yet.
__________________

__________________
2014 Puma 30-DBSS
2014 Ram 2500 Mega Cab 6.4L
cyclepuck is offline   Reply With Quote
Old 09-16-2013, 05:30 PM   #82
Senior Member
 
Grizzlygibbs's Avatar
 
Join Date: Jan 2013
Location: Pacific NW
Posts: 326
Quote:
Originally Posted by cyclepuck View Post
Mine just came off the line aug 8 and it has the 300. Maybe they fixed the problem because we have 8 days use and no smell yet.
My 2014 233s was manufactured around April, but only got used but a couple times until later in August where we did a couple longer trips (3-5 days), one full week trip, and a ten day trip in September.

I noticed the smell ever so slightly in my trailer as I was constantly using a light bleach solution and Clorox wipes to clean it so the smell was not horrible or irritating but it was there. Emailed Dometic before our trip to Oregon (the ten day trip) and requested a 320, which was the elongated version. I emailed back and forth a couple times using professional, cordial, and persuasive communication and got offered 50% off the upgrade price of 176, so $88 bucks. Then was offered an even sweeter deal as I must have made an impression. When I returned home, it was delivered and I just installed it today. What a difference in comfort and noise the 320 is!

Hi praise and regards to Dometic sanitation division's customer service!
Attached Thumbnails
Click image for larger version

Name:	image-965115153.jpg
Views:	151
Size:	33.9 KB
ID:	39840   Click image for larger version

Name:	image-3727258759.jpg
Views:	130
Size:	38.6 KB
ID:	39841   Click image for larger version

Name:	image-1839939836.jpg
Views:	135
Size:	27.4 KB
ID:	39842  
__________________

__________________
2008 Toyota Tundra Crewmax Limited w/tow mirrors, 5.7L, 4.30 gears, six speed tranny, towing package, Firestone Ride Rite airbags.

2014 Rockwood Roo 233s, PI HW30-C, Equalizer 10k 4 way hitch,
Grizzlygibbs is offline   Reply With Quote
Old 09-22-2013, 03:29 PM   #83
Junior Member
 
QuietTimes's Avatar
 
Join Date: Oct 2012
Location: SW Ontario, Canada
Posts: 140
Big problem - it doesn't fit!

Well Dometic was kind enough to send us a new toilet. They replaced our model 300 with the model 310 which is the porcelain one.

TROUBLE IS the 300 wants 8.5" from center of closet flange to wall. Ours is barely that. However the 310 wants 10" and there is no way that is fitting in our washroom. Moving the wall is NOT an option.....

So folks best to measure before talking to Dometic and getting a toilet that won't go in the space.

I will call them tomorrow and see what they suggest and how we go from here.
__________________
Heather & Jim
2012 Ford F150 EcoBoost
2013 Rockwood 2703WS
Days camped 2012 - 14 (not enough); Days camped 2013 - 41 (May - 3; June-16; July-10; Aug.-12) Still not enough...
Days camped 2014 - 23
QuietTimes is offline   Reply With Quote
Old 09-23-2013, 05:42 PM   #84
Junior Member
 
sirbob's Avatar
 
Join Date: Jul 2012
Location: Mile High
Posts: 28
Quote:
Originally Posted by force View Post
Another Model 300 owner here. Last trip out we had some odor issues, but after dumping the tank they went away, so I didn't think much of it until stumbling across this thread.

So I called Dometic Sanitation @ 800-321-9886, spoke to Karen, and my new Model 310 toilet ships today, 2 day ground, will have by Friday.
called the number and had to leave a message. Fingers crossed that I get a call back.....
__________________
sirbob is offline   Reply With Quote
Old 09-23-2013, 09:13 PM   #85
Junior Member
 
QuietTimes's Avatar
 
Join Date: Oct 2012
Location: SW Ontario, Canada
Posts: 140
Smile 310 won't fit where 300 was... UPDATE

I called Dometic this morning. They are shipping a re-invented 300 to replace the smelly 300. They haven't told me what to do with the 310 yet. Expect they will want it shipped back.

Overall I feel Dometic has been very good to get this problem fixed.

Just remember to measure your space so you don't end up with a unit that won't go in where the old one came out.

NOTE our trailer is a Rockwood 2703WS....
__________________
Heather & Jim
2012 Ford F150 EcoBoost
2013 Rockwood 2703WS
Days camped 2012 - 14 (not enough); Days camped 2013 - 41 (May - 3; June-16; July-10; Aug.-12) Still not enough...
Days camped 2014 - 23
QuietTimes is offline   Reply With Quote
Old 09-24-2013, 12:22 PM   #86
Senior Member
 
Grizzlygibbs's Avatar
 
Join Date: Jan 2013
Location: Pacific NW
Posts: 326
That's a bummer! Luckily the iddy bitty bathroom in my Roo had a lot of extra room to install my model 320.
__________________
2008 Toyota Tundra Crewmax Limited w/tow mirrors, 5.7L, 4.30 gears, six speed tranny, towing package, Firestone Ride Rite airbags.

2014 Rockwood Roo 233s, PI HW30-C, Equalizer 10k 4 way hitch,
Grizzlygibbs is offline   Reply With Quote
Old 09-24-2013, 01:04 PM   #87
Member
 
desman's Avatar
 
Join Date: Mar 2013
Location: Ontario, Canada
Posts: 38
Quote:
Originally Posted by QuietTimes View Post
I called Dometic this morning. They are shipping a re-invented 300 to replace the smelly 300. They haven't told me what to do with the 310 yet. Expect they will want it shipped back.

Overall I feel Dometic has been very good to get this problem fixed.

Just remember to measure your space so you don't end up with a unit that won't go in where the old one came out.

NOTE our trailer is a Rockwood 2703WS....
I also had a redesigned 300 shipped. Hope they fixed the problem with the new design!
__________________
2013 Salem26Tbud
2010 Ford F150 5.4L 4x4 3.55 gears
desman is offline   Reply With Quote
Old 09-24-2013, 02:08 PM   #88
Junior Member
 
sirbob's Avatar
 
Join Date: Jul 2012
Location: Mile High
Posts: 28
I spoke with a Heidi at Dometic this morning (330-439-5541) and she is sending me one of the 310 models at no cost to me. Great customer service!
__________________
sirbob is offline   Reply With Quote
Old 09-24-2013, 02:45 PM   #89
Senior Member
 
Join Date: Dec 2012
Posts: 169
Smile

Quote:
Originally Posted by cfernandz View Post
I contacted Dometic today and they will send out a 310 to replace my 300 today. Should be here by tomorrow. Excellent customer sevice from this company. In case anybody needs contact info:

Dometic Sanitation
1-800-321-9886
Cfernandz: A BIG thank you for the telephone number. Works and Dometic is sending model 300 replacement toilet. They have revised the toilet mechanism to eliminate the odor. No longer sending the upgrade 310 model to replace the model 300. Again, THANK YOU!
__________________
l001952119 is online now   Reply With Quote
Old 09-24-2013, 02:54 PM   #90
Senior Member
 
Join Date: Dec 2012
Posts: 169
Smile

Quote:
Originally Posted by Fire Instructor View Post
Had the same problem, but not consistently..... Couldn't find a cure, but I purchased a "solar power" sewer vent cover, installed it myself (very easy), and haven't had an odor problem since!
I just purchased the solar vent. The problem is the fan will run continously, even when RV is not in use. Other than installing a wired switch, with wires across roof to a convenient switch location, have you found any cure for the continously operating fan? NOT feasible to place a hood over the solar panel, every time you park vehicle in storage. Thanks
__________________

__________________
l001952119 is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:19 AM.