Originally Posted by tgduffy
ckramps, was your recent replacement under warranty? My trailer is only 3 months old and now that I have read some posts, we did have a funny smell in the bathroom after our last trip, just last week. After running about 30 gallons of clean water down the toilet to test my black water tank indicator light, I noticed the smell was gone. Do you think Dometic will replace my 300 with a 310 at no charge?
Doubtful on both counts. I called them this week as we started having issue with our 300. You have to give them the serial number to check and see if its covered. Our trailer is a 2013, which was the timeframe of the issue. The woman I talked to said they would ship me a brand new model 300 the next day. She had a fairly detailed explanation of the design changes to the 300 that they felt fixed the odor issues. I think once they got the 300 re-designed they stopped the free upgrades to the 310.
I would have liked the 310 if it fit (I think its slightly longer) but I felt like a free replacement on a toilet over 3 years old was a pretty fair offer, so I didn't push the issue.
If you already have a re-designed 300, you are probably stuck with buying a better model.