Welcome to the forum. You will find that almost any problem you have can be solved on this forum. If your unit is at the dealer, they should be able to solve the problem. Is the unit connected to city water. If so the backflow valve in the water pump is not seated properly.
Make sure water pump is off
Disconnect the city water
Open a faucet and let it tun until it stops
turn on water pump
let water run for a minute
shut off water pump
reconnect to city water.
Note if there is water in the water tank and the drain valve is open, water may still drain out for a while until the tank is empty.
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