Luis, If I were you I'd call Forest River myself.
Tell them the situation. I believe they will back you on a broken
frame. Photos will need to be taken etc.
Here are a bunch of phone numbers.
I believe a phone call is better than an e-mail if you can get
them on the phone.
Good Luck!!!
Keep us posted on their response.
Forest River Inc.
Forest River : RV, Cargo Trailers, Boats, Commercial, Housing
3010 College Ave.
PO Box 124
Goshen,IN
46527-0124
Tel: (574) 533-5934
Fax: (574) 533-6085
Product Mgr: Roy
Admin. Nancy Nigh(Asst)
(574) 389-3068
nnigh@forestriverinc.com
Warranty: Ron Summers
(574) 295-1791
rsummers@forestriverinc.com
Warranty: Walt Williamson
(574) 295-1791
wwilliamson@forestriverinc.com
Parts&Service: Randy Houser
rhouser@forestriverinc.com
Parts: Darrell Christenson
(574) 389-9305
Service: Chad Peters
(574) 389-3231
cpeters@forestriverinc.com
ddygulski@forestriverinc.com
Forest River Parts and Service 574-534-3167 & 574-537-1377. Numbers are from the 2004-5 Yellow Book for South Bend/Elkhart/Goshen Area.
574-533-5934 or 574-642-2640
Contacts at the time:
- Steve Byler Sales (x111)
- Mike Markum Ultralite Warranty (x115)
- Mike Yoder Service Manager (x108)