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Old 05-03-2015, 08:50 PM   #1
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Girard tank less water heater will not light

I have a girard tankless water heater in a 2012 wildcat sterling we bought ,it last fall so this weeekend. Was are first time out we could not get the water heater to work when you turn on the power switch on the unit outside the red light does not come on but the exhaust blower fan does come on i have check all the breakers and fuse,s that i can find we did turn on the hot water in the sinks to try to get it to kick on if you look into the flame port there is no flame and we do have propane as the furance and stove work all weekend it like the gas igniter does not work any ideas
thanks
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Old 05-04-2015, 07:42 AM   #2
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I really donít have much help for you. I would start the whole process over and see if it will heat the water. FYI the only time you will see a flame in the heater is when you have a hot water faucet turned on.

First turn the Girard off. Run water through all the faucets (both hot and cold) in your Sterling. I know youíve done this already, do it again. Now turn the Girard back on and then set the mode switch to HIGH. Turn on the hot water faucet that is physically closest to the water heater and let it run until you get hot water.

If you still don't get hot water turn the Girard off and wait 5 seconds and try again.

If you still donít get any hot water then I would suggest calling Girard directly at 1-866-559-1221
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Old 05-04-2015, 07:57 AM   #3
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thanks but i going to call them today as i must have trieds that 20 times over the weekend
thought if there was some unkown fuse i missed after reading the manual this it looks like it has to have 12V for the ingniter but i,m not sure what the blower fan take as it does work and come on, but the the red power light does not come on
I bought it thru a dealer and have 11 days left on my warranty
try to save the 120 mile trip to the dealer
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Old 05-04-2015, 08:05 AM   #4
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I hope Girard can get the water heater working for you. Let us know how things turn out.
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Old 05-04-2015, 11:18 AM   #5
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I have an Atwood tankless. Had a similar problem; no ignition & fan ran continously. There is a vacuum switch with a small tube that exits thru the access door to the outside. Tube got blocked with water. RV repair tech cleaned out tube, water heater started working. Hope this info helps.
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Old 05-04-2015, 01:30 PM   #6
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try this

I had the same problem with mine. My problem was a limit switch on the exhaust. After fan stop blowing switch was to flip back. It did not. If I moved by hand it worked again. So put one little drop of silicone on the arm of switch. Worked perfectly. Hope this might help.
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Old 05-04-2015, 01:50 PM   #7
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Have ypu tried pressing the reset button. When you look into the water heater, on the left side towards the back is a little white round switchthat has a button on the front. Try pressing that. It should lite after you reset the high limit switch.



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Old 05-04-2015, 02:00 PM   #8
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If this is the first time you are using the RV this year then you may want to try lighting the stove and make sure the burner lights all the way around. Air gets in the propane gas line and has trouble lighting.
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Old 05-04-2015, 03:15 PM   #9
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Micro swtch

We also had a problem with the exhaust micro switch and adjusted. Now it works but you have to use about 2 gallons of water before it gets hot.
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Old 05-04-2015, 10:05 PM   #10
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We had problems with getting hot water until we learned to turn on faucet just enough to get heater to work. Let it go until the trickle feels hot then turn on the water more to get the temp adjusted. Used a lot less water. Also learned that the high setting worked great for all uses except showering. Then we use the low setting to maintain a better temperature.
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