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Old 07-29-2013, 09:31 AM   #1
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Unhappy help newbie light a water heater

Hubby changed propane tank and now we have no hot water. What do we do??
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Old 07-29-2013, 09:37 AM   #2
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Hubby changed propane tank and now we have no hot water. What do we do??
I am assuming you are running the water heater off of propane (not 120 volt electricity) and that it was working before your husband changed the tank.

When you say changed the tank...do you mean he switched over to another propane tank, or had one refilled? If changed over to another one, are you sure it has propane in it?

Do you have dual propane tanks?

Do you have propane to other things...stove, heater?

Have you purged the air out of the line, by turning on your stove?

Sometimes you will need to shut the valve back off on the propane tank and open it up real slow.
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Old 07-29-2013, 09:39 AM   #3
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I am assuming you running the water heater off of propane (not 120 volt electricity) and that it was working before your husband changed the tank.

When you say changed the tank...do you mean he switched over to another propane tank, or had one refilled?

Do you have propane to other things...stove, heater?

Have you purged the air out of the line, by turning on your stove?
Stove works and has worked since it was changed but now no hot water
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Old 07-29-2013, 09:44 AM   #4
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Stove works and has worked since it was changed but now no hot water
Do you have the water heater switch turned on? If you have a DSI (direct spark ignitor).....it has a lockout built in. If you had air in the lines and the DSI failed to ignite the propane after a few attempts, it locks the whole propane system down to the water heater. This is a safety feature.

Turn off the water heater switch and wait one minute, then turn it back on...to reset it.
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Old 07-29-2013, 09:51 AM   #5
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I'd also recommend even tho the stove works shutting off tank valve then slowly turning back on.
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Old 07-29-2013, 09:51 AM   #6
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Not knowing what water heater brand/model you have, my answers are generic in nature.

You could also have a pilot light water heater.......that you would have needed to relight the pilot light for it to work. Many of the newer water heaters don't have the pilot light though and use the safer DSI.

Can you tell us more specifics on how you have used the water heater in the past and the steps you go thru?
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Old 07-29-2013, 07:38 PM   #7
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Quote:
Originally Posted by wmtire View Post
Do you have the water heater switch turned on? If you have a DSI (direct spark ignitor).....it has a lockout built in. If you had air in the lines and the DSI failed to ignite the propane after a few attempts, it locks the whole propane system down to the water heater. This is a safety feature.

Turn off the water heater switch and wait one minute, then turn it back on...to reset it.

Thanks, did that too, and someone said to wait 5 min. May have to call the repairman
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Old 07-30-2013, 05:31 AM   #8
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Old 07-30-2013, 07:11 AM   #9
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Like many others have said already. You probably just have air in the line. Just be patient. If you are trying to light the pilot light, it takes some time to get gas to flow through it as it is a very small tube and may take a few attempts. I have used a long tube lighter to warm the flame sensor enough that it will allow gas to flow through the main burner tube. Once its hot ( the sensor) just hold the lighter in the tube, light it and then turn on the WH bypassing the pilot setting on the switch and going straight to the ON setting on the switch. The main burner should light and the pilot light will light off of it once the air is out of the line. Just do not put your face near the burner tube, just so you keep your eyebrows. This will only work if you have a manual start WH. IF its an electric start. You'll just have to keep resetting the WH with the switch in your camper until it lights on its own as others have said. Be patient!
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Old 07-30-2013, 07:14 AM   #10
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Quote:
Originally Posted by wmtire View Post
Do you have the water heater switch turned on? If you have a DSI (direct spark ignitor).....it has a lockout built in. If you had air in the lines and the DSI failed to ignite the propane after a few attempts, it locks the whole propane system down to the water heater. This is a safety feature.

Turn off the water heater switch and wait one minute, then turn it back on...to reset it.

My money is here. Since you ran out pr propane, the water heater is most likely in lockout.
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