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Old 04-25-2011, 11:56 AM   #1
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Hot Water Heater Help

Took our 8317SS out this weekend. First time we have used the water heater because everything was winterized. We were using gas when my husband decided to switch to electric. That didn't seem to work so tried to switch back to gas. Nothing. Manual said Reset button on ECO is tripped. Now our question. What is ECO? Couldn't figure it out for the life of us. Can you tell we're new at this. Have used a tent for 10 years. This trailer stuff is all new. Before we new it, we had hot water on electric (we think). Boy are we confused and lost. Guess we'll have to just stick to cold drinks. LOL
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Old 04-25-2011, 12:13 PM   #2
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If you have a Suburban water heater then this post should help you identify where your reset switch is located. Electric to gas water heaters?

Here is the picture just in case the link above doesn't work.



PS. Thanks to Radio for post
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Old 04-25-2011, 03:47 PM   #3
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Thank You so much. This is will really help. I make sure I keep these post in the TT for future reference if we need it. I love this site.
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Old 04-25-2011, 04:33 PM   #4
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Thank you for posting this info, I was wondering the same thing. Plus the link to the other post was very helpful.
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Old 04-26-2011, 10:59 PM   #5
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Is my water heater broken?

I took our 2011 Flagstaff Shamrock 17 out for its maiden voyage last weekend (bought it lightly used). The water heater seems to only work on electric - and it only got the water warm - never really hot.

I could never get the gas mode of the heater to fire up. I ran the gas burners to cook food and boil water so I know the propane is flowing well.

I tried pressing the reset switches shown in the picture posted above but maybe didn't get the process right.

I have never smelled any gas near the heater. I am wondering if there is a shut off valve for the gas or something.

I have 2 weeks before my next camping trip and would really like to figure it out. Thanks in advance!!
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Old 04-26-2011, 11:15 PM   #6
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We can assume you have propane. Did you turn on the propane switch and leave it on. The red light will only be on for a few seconds while the heater lights, then it will go off. If the light stays on, you have a problem. Did you change the bypass valves from winter bypass to open and working?
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Old 04-26-2011, 11:25 PM   #7
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Thanks for the reply. Yes, Propane. Yes, I did turn on the water heater switch inside and left it on for hours. There is an indicator light/button next to the water heater switch inside that is labeled reset. This seems to be a button. I seem to recall seeing this light go on once very briefly - but otherwise it has been unlit.

I am pretty sure I have the bypass valves set right since I do get hot water (although not really hot) when running the electric mode for the WH.
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Old 04-27-2011, 08:02 AM   #8
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It's possible the gas is satisfied due to the electric being
on so it's not lighting.
You could have warm water instead of hot if your
bypass valve(s) is(are) not turned all the way to normal.

Put on a rubber glove. Stand aside and carefully pull the
handle on your pop off valve. See if the water coming
out is really hot or just luke warm.
It should be uncomfortably hot but not scalding hot.

Most dual heat water heaters will heat enough with
the electric element so the gas does not come on unless
you use a lot of hot water and cool the tank significantly.
If your tank is hot the gas won't light.
More detective work is in order.....
Good luck!
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Old 04-27-2011, 09:10 AM   #9
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Good suggestion. I certainly hope you are right. I will give it a try and report back. May be a few days. I have the camper in storage...

Thanks again.

John
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Old 04-28-2011, 10:03 PM   #10
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All is well.

Since it fired up the first time I tried with the hot water tank cold, I can only assume it is because before the tank had enough hot water in it from the electric mode that it decided firing up the propane was unnecessary.

The good news is, it seems to be functional.

Thanks to all for input and suggestions.

John
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