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Old 12-20-2015, 12:55 PM   #11
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The outside switch is for electric element inside switch is for gas. Doesn't sound like you turned on gas side!
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Old 12-20-2015, 12:58 PM   #12
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The outside switch is for electric element inside switch is for gas. Doesn't sound like you turned on gas side!
In Post #1 He turned on the Gas side ,thats how he had Hot water! Youroo!!
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Old 12-20-2015, 01:02 PM   #13
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I thought I had a full hot water heater before I turned on the outside switch for electric.

I ran water in the bathroom and kitchen, then went outside and checked at pressure release BEFORE I turned on switch to electric hot water outside. I've done this every time.

I had zero air and waited a bit before I hit the on switch outside.

This morning, when I realized that I didn't have hot water I did press the inside gas switch - but I'm still not receiving hot water.

Also I can not turn off the outside electric switch now. Stuck in the ON position.

I'm at a loss! I'm guessing the heating element did fry or the switch is bad.


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Old 12-20-2015, 01:03 PM   #14
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In my earlier posts I got them backwards.


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Old 12-20-2015, 01:03 PM   #15
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Sorry you got it backwards. Added a lot of confusion. It may be fried on the elec. side , but gas should work unless reset went bad at the same time.
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Old 12-20-2015, 01:06 PM   #16
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I just read it again, he turned on the outside switch for gas. No that's electric on a suburban WH.

Yeah, correct. I turned them around in my brain...puzzled.

I only ran electric up until this morning when I flipped the switch inside to see if gas will work.

It hasn't so far, so I think the heating element is fried. I don't know how it happened though.

Doesn't explain why I can't turn off the electric switch outside though.


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Old 12-20-2015, 01:10 PM   #17
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Easy enough to change. Been there/done that. Like I said, gas should work, just takes a little time. You can run both at the same time. Great at shower time. Faster recovery!
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Old 12-20-2015, 01:15 PM   #18
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Thanks for the help but if the heating element is fried, gas can still heat the water?

That doesn't appear to be working right now.


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Old 12-20-2015, 01:15 PM   #19
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Behind the black rubber boots on the over temp switches are snap discs. One is for electric and one for gas. If they trip, when they are pressed you will feel them snap back on. If you pushed them and they did not move, they were most likely not tripped. As mentioned above the outside WH switch has hole through it that allows a pin to be inserted, but I believe it can only be inserted in the off position to prevent accidentally turning it on. Worth a check anyway.
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Old 12-20-2015, 01:17 PM   #20
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If the switch will not move I believe that you had a short that may have melted the inside of the switch in to the on position. If the short is in the wrong place then your gas will also not work. For the record I understood what you were saying from the first post. I just now came on line.
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