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Old 12-20-2015, 12:17 PM   #1
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Hot water heater issue - help please!!!

We arrived at the campsite yesterday and went about our standard setup.

I made sure that the hot water heater storage was full by running water inside the RV as well as hit the release overflow on the hw heater itself for a second or so.

I had normal flow so I turned on the gas hot water heater switch to the Suburban hot water heater outside.

A bit later as I washed my hands we had hot water.

This morning, no go. No hot water.

I have plenty of propane, so not sure what the problem could be. ***edit - running only electric, not gas***

I go outside to troubleshoot and I can't turn the switch off!!!!

What is this telling me? Bad switch or something, or did the thermostat fail? I tried to hit the reset buttons on the hw heater outside, but don't know if that did anything.

Any tips on what to do?

I've got the electric ***edit - gas is going, not electric*** going now to see if the water will heat but I guess that will take more time.

Thanks for your help.


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Old 12-20-2015, 12:20 PM   #2
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My reset went bad and had to be replaced for it to work. Left for electric and right for gas.
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Old 12-20-2015, 12:27 PM   #3
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How hard to you have to press the reset button? It doesn't appear my reset buttons move at all.

Not to mention I can't turn off the hw heater outside. That switch doesn't move!


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Old 12-20-2015, 12:29 PM   #4
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Just a touch will do it. Not a push button like you would think.
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Old 12-20-2015, 12:31 PM   #5
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Thanks. I guess I can press them (both) but it doesn't allow me to turn off the flip switch.




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Old 12-20-2015, 12:42 PM   #6
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If your switch outside is Stuck ON and you were plugged into Elec. and your Inside Breaker is On,you should have Elect.heated water! Unless you plugged in BEFORE the Heater was full of Water! Only takes a Second to Burn out! Now your Gas side should have stayed ON untill You turned it OFF! You might have Several Issues! Youroo!!
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Old 12-20-2015, 12:44 PM   #7
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Flip switch? Are talking about the on/off switch for a suburban WH? There may be a small clip through the switch preventing you from turning it on electric. Look very close to see it.
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Old 12-20-2015, 12:50 PM   #8
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I plugged in shore power, then the fresh water line, went inside the Roo and ran cold and hot water for a few seconds then went outside and released the pressure release valve. Seemed I had a full hw tank of water - then turned the switch on.

Now that the switch won't turn off, I'm not sure what I can do!

I also don't seem to have hw from electric so somehow either the switch is bad or the heating element did fry some how.




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Old 12-20-2015, 12:53 PM   #9
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You turned on the Gas side and had Hot water,who turned Off the gas side? Youroo!!
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Old 12-20-2015, 12:53 PM   #10
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You plugged in electric first then hooked up water. If tank wasn't full of water, then yes you did fry element. Did that myself.
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