Originally Posted by VinceU
If element started drawing excess current for a time (less than 20amp trip setting) it could cook the thermostat easily. Suburban is questioning the validity of the thermostat being covered full term. I returned mine over a week ago and have not heard anything yet.
Just yesterday I received full reinbursement for my cost of part and shipping for the 120V thermostat. I bought the part from a third party internet dealer although it was a Suburban marked parts bag. I told them in my letter I installed and tested myself, no labor charges. When I first reported it they hesitated on 3rd party and shipping but paid it all.