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Old 03-10-2014, 08:04 PM   #11
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I didn't mention, but I'm not getting ANY water from hot side. Open faucet and nothing. On any of the faucets.
Hmmm
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Old 03-10-2014, 08:06 PM   #12
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Hmmm

Agreed. That is super strange. Frozen line seems plausible, but even that- you'd think there would be a leak or water would come out *somewhere*. I don't even know what to suggest.
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Old 03-10-2014, 08:17 PM   #13
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Since the pic shows his bypass valve open, he should be getting at least cold water to the hot water taps.

It makes me wonder if there is a kinked line somewhere now. Is there anyway you can trace the hot water line (the red line that hooks to the white line) that is at the top of the hot water heater towards any of the taps to see if it is kinked somewhere, possibly a drawer shut up on it or similar.

Maybe a check valve?
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Old 03-10-2014, 08:42 PM   #14
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Ok. Valve closed, but still NO water when hot is turned on.... ???
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Old 03-10-2014, 08:46 PM   #15
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Ok. Valve closed, but still NO water when hot is turned on.... ???
Jeremy is there anyway you can possibly trace the line I pointed out in the pic to see if it is kinked.

I kind of assumed something but I guess I need to make sure completely. Are you hooked up to city water, or using a pump/onboard tank?

As Doug pointed out, is there any chance of the hot water lines being frozen where you are currently at?

Also, do you have cold water to the cold side of the faucets?
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Old 03-10-2014, 08:55 PM   #16
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Cold water, yes. Hooked up to city water with good pressure. I'll trace the line and see if it's kinked somewhere. The hose coming out of the tank is not warm with the hot water, so I think a kink might be a possibility.
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Old 03-10-2014, 09:00 PM   #17
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And in AZ, so no on the freeze.
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Old 03-10-2014, 09:03 PM   #18
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OK, another thing to check is the cold water line coming into the bottom of the water heater. If this line is kinked/blocked, then there is no pressure to push the hot water out of the heater into the hot water lines to the taps.

Common sense states if this line is blocked there shouldn't be any water being fed into the heater at all, but the water currently in the heater may be still in the heater from when the lines weren't blocked before.
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Old 03-10-2014, 09:56 PM   #19
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do you have an outside shower? if so, check that.
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Old 03-11-2014, 12:07 PM   #20
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I have a 2009 HW27SC, purchased used. When I got it practiaclly none of the faucets worked. I took them apart and found mineral deposits had blocked the valves. I cleaned them out and now working fine. Yours is newer and may not have this type of problem. Hope it helps you or someone else with a water problem.
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