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Old 05-13-2018, 07:57 AM   #11
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Thanks for all the replies. The model number on the WH is 2GWHAM. Also, I wanted to clarify that we have no water at the hot faucets. Cavey, you are correct. The only way to get any water to the hot water faucets is to turn the HWH bypass valve.

I beleive the HWH is LP only except the 12v switch wire to ignite the pilot when needed.

I guess I will pull the HWH out this morning and see if I can locate the anti syphon valve that RCLOGG spoke of.
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Old 05-13-2018, 08:05 AM   #12
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Thanks for all the replies. The model number on the WH is 2GWHAM. Also, I wanted to clarify that we have no water at the hot faucets. Cavey, you are correct. The only way to get any water to the hot water faucets is to turn the HWH bypass valve.

I beleive the HWH is LP only except the 12v switch wire to ignite the pilot when needed.

I guess I will pull the HWH out this morning and see if I can locate the anti syphon valve that RCLOGG spoke of.
just found this on Utube
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Old 05-13-2018, 08:19 AM   #13
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Originally Posted by Waynebruner View Post
Thanks for all the replies. The model number on the WH is 2GWHAM. Also, I wanted to clarify that we have no water at the hot faucets. Cavey, you are correct. The only way to get any water to the hot water faucets is to turn the HWH bypass valve.

I beleive the HWH is LP only except the 12v switch wire to ignite the pilot when needed.

I guess I will pull the HWH out this morning and see if I can locate the anti syphon valve that RCLOGG spoke of.
Thank you. I'm glad that in my senior years I can still understand the English language as it is written. Now, if we could only get people to call a pig a pig. I personally have never owned a hot water heater. I've never seen the need to heat hot water. Plan old water heater works for me.
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Old 05-13-2018, 09:38 AM   #14
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Oink oink
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Old 05-14-2018, 10:12 AM   #15
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Got it Fixed

Just wanted to thank everyone for their help. I pulled the water heater out last night and the is no check valve but I did find a small strainer in the inlet (cold water) side. After pulling it out I noticed that there was a lot of build up. I checked the main water filter and found that the factory didn't install the filter in the filter canister. The 'extra' that I found in the kitchen, apparently wasn't an extra.

The second bathroom still has very low flow. When I get home this afternoon I plan to pull out their shower faucet and see if there might be a small strainer at the inlet to the faucet as well.
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Old 05-14-2018, 10:34 AM   #16
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Originally Posted by Waynebruner View Post
Just wanted to thank everyone for their help. I pulled the water heater out last night and the is no check valve but I did find a small strainer in the inlet (cold water) side. After pulling it out I noticed that there was a lot of build up. I checked the main water filter and found that the factory didn't install the filter in the filter canister. The 'extra' that I found in the kitchen, apparently wasn't an extra.

The second bathroom still has very low flow. When I get home this afternoon I plan to pull out their shower faucet and see if there might be a small strainer at the inlet to the faucet as well.
I'm glad you found the cause of the problem, living without hot water is no laughing matter.
To the factory's defense, they don't install the filter element because, at least in this part of the world, all units are being shipped winterized and the plumbing antifreeze would mess up the filter.
Since the strainer on the Girard was filled with crud, I suggest you inspect all taps, clean the aerators and flush the whole system, don't forget the strainer on the water pump inlet. However, the dealer should have installed the filter as part of the PDI.
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Old 05-16-2018, 03:54 AM   #17
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Glad you found the cause to your problem. Happy camping and safe travels.
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