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Old 05-26-2014, 07:38 AM   #11
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The vent for the gray tank is also in the bathroom, probably in the lavatory cabinet. Make sure there is water in the shower trap and in the lavatory trap. Pulling the lever too fast will let the water pull the trap dry and you get stink from the gray tank as the vent is too small. I always run some water in the sink, shower and lavatory after dumping to insure the traps are full.
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Old 05-27-2014, 10:46 AM   #12
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Yeah, I'm with you there. Checked my roof vents yeaterday and they were clear. Now gotta call the dealer! Major BUMMER!
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Old 05-27-2014, 10:54 PM   #13
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After reading the link to the Dometic 300 odor problems I checked our toilet ..... and yep we have the 300 ....... now to contact Diane and ascertain/obtain the 310 and hopefully all issues will be solved. That will make DW Happy and when she is happy I am happy !!
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Old 05-27-2014, 10:57 PM   #14
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Hope that will fix it.....
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Old 05-28-2014, 12:06 AM   #15
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I called Dometic this week. They are no longer replacing with the 310 model. They have retooled the 300 and will send you that model. However, I wanted the 310 for china bowl. Camping World is working with Dometic on recall swap and only charging me the difference (approx $22) to get 310.
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Old 05-28-2014, 06:49 PM   #16
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After reading the link to the Dometic 300 odor problems I checked our toilet ..... and yep we have the 300 ....... now to contact Diane and ascertain/obtain the 310 and hopefully all issues will be solved. That will make DW Happy and when she is happy I am happy !!
I have to contact Dometic for a replacement. Who is Diane? I assume she is connected with customer service at Dometic? Can you pass on the #?
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Old 05-28-2014, 07:02 PM   #17
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After reading the link to the Dometic 300 odor problems I checked our toilet ..... and yep we have the 300 ....... now to contact Diane and ascertain/obtain the 310 and hopefully all issues will be solved. That will make DW Happy and when she is happy I am happy !!

Jim. do you have the contact # for Dometic?
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Old 05-28-2014, 07:34 PM   #18
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From experience I can state that "washing out" your black or grey water tank WILL NOT get all of that stuff out you need to get out. It only takes a small amount of matter in either, or both, tanks to ferment and create a bad odor. I found out all of this the hard way. After camping and feeling that I had dumped ALL of my black and grey water at the campsite dump stations I would bring the unit home and park it. A few days later there would be a putrid smell in the camper. I learned from another camper to pour at least a quart of "Simple Green" into each of the tanks before leaving the campground area. As little an amount this is it will slosh in the tank on the way home. I made one of the macerator pumps from a household garbage disposal and I run the waste stream from it to my home septic system. After I get home with the camper I bring a water hose in through the bathroom window, stick it into the toilet, and let it run fast. Well, as fast as the macerator pump will pump it out. I also use one of the wands designed to clean out the tank, and as one post pointed out--I clean the area between the flush valve and the top of the tank really good. I do run the garden hose to the kitchen sink and let it flow as fast as the pump will pull it out for the grey tank. When I finish I leave about five (5) gallons of water in each tank with some Calgon auto dishwashing detergent and some Simple Green in each tank. I use the little packets of Calgon for this. So far this has worked to keep those ugly smells down.
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Old 05-28-2014, 07:35 PM   #19
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Take a photograph of your toilets serial and model number and e-mail it to Diane at Dometic Sanitation. Just remember not all situations will get the same solutions.

Dometic Sanitation
Diane Staman
Work: (800) 321-9886
Work: (330) 439-5541
E-mail: diane.staman@dometic.com


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Old 05-28-2014, 07:37 PM   #20
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If you have a Dometic model 300 toilet it might be the problem, read thread below....

Dometic model 300 odor problem and replacement
If you follow this link posted by Fonzie it will take you to a previous thread that discusses in length the issue with the 300 and in there is also Dianes email address and a phone number. We have not tried either of them yet so do not know if they are still valid. DW has them written down but I don't know where at the moment.
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