Reply
 
Thread Tools Display Modes
Old 04-21-2012, 08:13 PM   #1
Junior Member
 
Join Date: Apr 2012
Posts: 4
Possible city water connection issues??

My husband and I purchase a 2012 Salem travel trailer this spring, brand new. This is our first new travel trailer purchase and went through the inspection checklist at the dealer prior to bringing the camper home. When the shop guy went thru the checklist with us, the camper was inside and he had the tanks filled to show us how the water pump works. After we were finished, he re-winterized the camper for us. Fast-forward now to today. We have the camper at the campground where we will be seasonal and went to de-winterize it today. This campground has full hookups, so we hooked out pressure regulator up to the spigot, connected the hose and connected to the camper. After checking everything inside and opening the valves, we turned the city water on. However, there was only a trickle inside and only in the bathroom, nothing in the kitchen. So we did a few other things and tried again. Again, nothing much. Some air (in the bathroom sink) and a little trickle before it stopped again. Nothing again in the kitchen, until a few minutes later then a strong rush of water for about 2 seconds and again nothing. When we shut the water supply off outside the pressure regulator released a stream of water (it did this each time we shut it off). So we took the regulator off and tried just the hose without any other attachments. Still nothing. We know that the water pump worked, as the shop guy had it working when we were there for the walk-thru. However, we noticed that there was nothing checked off on the checklist regarding inspection of exterior plumbing (guessing that would be city water??). Is it possible, that even though this is a brand new, never been used travel trailer, that the city water connection is bad?? Dealership is an hour away. We would like to trouble-shoot before we haul all the way back
__________________

__________________
Bluesma is offline   Reply With Quote
Old 04-21-2012, 08:29 PM   #2
Senior Member
 
Iggy's Avatar
 
Join Date: Jul 2010
Location: Desert SW - Arizona
Posts: 6,360
I do not have your trailer but I will give you my generic answer as most systems are similiar.

1. If you do not get water from either hot or cold you may have some set of valves setup for winterizing you need to open. I would look for them around where the drains are under your trailer. Usually they are 2 hoses hanging down.

2. Are you positive you hooked up the city water to the water line to trailer?
In some cases an second fitting exists to cleanout the black water tank.

3. Is the above is ok I would look to see if you have a water filter that may be hidden away in your trailer. If the wrong type of filter was installed you may not get water thru it. It must have openings on both top and bottom.

4. If the filter is cleaned and properly installed I would think that something is stuck in line inside the trailer where you hookup.


That is as much as I can suggest at this time.maybe someone can give you more sugestions.

Good Luck
Iggy
__________________

__________________
2012 Georgetown XL - 378TS 60,000 miles
Life is a journey, not a destination !

Iggy is offline   Reply With Quote
Old 04-21-2012, 08:45 PM   #3
Junior Member
 
Join Date: Apr 2012
Posts: 4
Thank you for the quick reply, Iggy! We couldn't find any external valves, only the 3 under the sink in the kitchen. Will look again when it's not pouring down rain We are positive we hooked into city water, as it is marked clearly "city water". The intake for filling the tank is on the opposite side of the trailer. Where would we find the water filter? Would that be internal inside the city water connection?
__________________
Bluesma is offline   Reply With Quote
Old 04-21-2012, 08:49 PM   #4
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,169
There is a check valve in the city water connection.
If the dealer did not inject RV antifreeze into the city water inlet, the water trapped in there could freeze. If the check valve is broken it could prevent water from entering the camper.
__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 04-21-2012, 08:51 PM   #5
Junior Member
 
Join Date: Apr 2012
Posts: 4
Herk, would this be corrected by replacing the entire city water connection?
__________________
Bluesma is offline   Reply With Quote
Old 04-21-2012, 09:00 PM   #6
Phat Phrog Stunt Team
 
TURBS's Avatar
 
Join Date: Aug 2011
Location: Iowa
Posts: 34,337
just the check valve needs replaced
__________________
TURBS is offline   Reply With Quote
Old 04-21-2012, 09:03 PM   #7
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,169
Before you start the below try again WITHOUT the pressure reducer in the hose line and open the bib to full blast.

If that does not work:

Carefully pry out the screened gasket;
(you can use it again if it does not tear)

You should see the plastic spring loaded valve.
Using needle nose pliers, gently push on the white plastic valve.
It should easily off seat and spring right back into place.
If it does, then it is not the problem.

If it is broken it could be blocking the tube and not allowing water to flow.
You could remove the check valve "guts" and just hook up the hose.


You can buy a brass laundry type check valve and screw it into the hose fitting until you get a new one from the dealer. This way you can "dry camp" using the onboard pump.
Attached Images
 
__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 04-21-2012, 09:08 PM   #8
Junior Member
 
Join Date: Apr 2012
Posts: 4
Thanks for the responses all! We will see what we can do and see if the valve is the culprit. Seems odd, since it's brand new and never been used??
__________________
Bluesma is offline   Reply With Quote
Old 04-21-2012, 09:12 PM   #9
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,169
Read the part about not getting the antifreeze into the valve body.
(Post 4)
__________________

__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:57 PM.