Reply
 
Thread Tools Display Modes
Old 03-17-2019, 04:26 PM   #1
Junior Member
 
Join Date: Mar 2019
Posts: 1
Surveyor Legend 19BHLE Water Heater (bypass valve location?)

Hey there,

We are the new owners of a TT Surveyor Legend 19BHLE. We just took it on it's first trip to a local park to try it out. My husband has minimal experience from TT camping when he was a kid and this is all new to me. We had fairly good luck with everything EXCEPT the water heater. I called the dealer, I consulted with several campers at the park and the host of the campsite as well. No one could figure out the issue with our water heater. It would fire up but not stay lit. My husband tried locating any bypass valves, we took off all covers that "made sense" that the bypass valve could be behind. No luck. SO... does anyone know if we DO have a bypass valve, and if so, where? If there is no bypass valve, then what did we do wrong? I just checked when we returned and there may not be water in the tank. We were connected to city water, so from what I've seen, the hot water tank should have received water. We tried the hot water taps and water came out. So, either there is a bypass valve not allowing the tank to fill or we did have water in the tank and maybe it dumped when we emptied?

I am crossing my fingers that we haven't done any permanent damage, but like I said, we're new and I guess everyone is going to have some newbie mistake. Any advice is welcome. Thanks!

Elizabeth
__________________

McHattoncampers is offline   Reply With Quote
Old 03-17-2019, 04:55 PM   #2
Senior Member
 
fonzie's Avatar
 
Join Date: Sep 2010
Location: Eastern Ontario
Posts: 3,722
Have a look underneath the bed for the by-pass valves. Might have to take mattress off, see if access panel. Also look into the front storage compartment for an access panel next to city water connections.
__________________

__________________
Fonzie
2011 Rockwood 8319SS with ProPride 3P hitch/GoodYear Marathons/TST TPMS 507
2008 F250 Lariat CC SB 6.8L V10 4.10 axle ratio (NITTO TERRA GRAPLER G2 LT275/65R20E)
Yamaha 3000iseb generator:Progressive Ind. EMS-HW30C : Eastern Ontario
Nights Camped:2012(36) 2013 (17) 2014 (18) 2015 (18) 2016 (36) 2017 (32) 2018 (42)
fonzie is offline   Reply With Quote
Old 03-17-2019, 05:06 PM   #3
Member
 
KeithInUpstateNY's Avatar
 
Join Date: May 2018
Posts: 93
I'm not familiar with your model, but it certainly sounds like you have bypass valves that are still in the winterization positions.

In the campers I've had the bypass valves have been directly behind the water heater. In my current camper the water heater is under a closet in the rear bath. There is an exterior storage compartment adjacent to it and you access the bypass valves through the storage compartment, reaching over and behind the water heater and the panel that protects all the connections. In my previous camper the water heater was also under a cabinet/closet, but you accessed the bypass backed from inside the trailer. There was a panel under the cabinet/closet that you removed to access the area behind the water heater. The screws were color matched to the paneling and weren't obvious unless you were looking for them. They also required a square driver. Good luck, let us know how you make out.
KeithInUpstateNY is online now   Reply With Quote
Old 03-17-2019, 06:15 PM   #4
Senior Member
 
Join Date: Jul 2018
Location: Baraboo, WI
Posts: 187
Every bypass valve I have ever seen was right next to the water hookups for the water heater also. Your water heater will have a panel on the outside of the TT, on the back of the water heater will be the bypass valve.
BarabooBob is offline   Reply With Quote
Old 03-17-2019, 07:59 PM   #5
Senior Member
 
clarkbre's Avatar
 
Join Date: Oct 2016
Location: Everett, WA
Posts: 736
As others have said, it's likely the bypass valves need to be turned to allow water into the water heater. Looking at your floorplan, the water heater should be located under the bottom bunk towards the rear of the trailer. There should 2 or 3 valves that need to be turned 1/4 turn each. My educated guess is that if this is a brand new unit, the dealer didn't de-winterize it; therefore, didn't actually test the systems of the travel trailer.

I would call the dealer first thing Monday to explain your lack of hot water. Hopefully, you didn't try the electric portion of it and blew out the element. If that is the case, push on the dealer to correct it. Your lack of hot water proves that they did not properly ready the trailer.

Worst case scenario, call Kate Ebolle at Surveyor's warranty department. She can put the screws to the dealer to correct things in short order.

Lastly, if this was your first outing, it was not your fault! Have the dealer correct this.
__________________

2017 Forest River Surveyor 247BHDS...
...Tugged by a 2016 F250 XLT FX4 SuperCrew, Shortbed 6.2L, 4wd, 3.73...
...Joined with a Husky Centerline TS 800-1200lbs WDH
clarkbre is offline   Reply With Quote
Old 03-17-2019, 08:15 PM   #6
Senior Member
 
Join Date: Jul 2017
Posts: 1,268
The valves are behind the water heater you may have just one 2 way valve or 3 valves depending on what the manufacture used .
MR.M is offline   Reply With Quote
Old 03-17-2019, 08:45 PM   #7
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 19,485
Quote:
Originally Posted by McHattoncampers View Post
Hey there,

We are the new owners of a TT Surveyor Legend 19BHLE. We just took it on it's first trip to a local park to try it out. My husband has minimal experience from TT camping when he was a kid and this is all new to me. We had fairly good luck with everything EXCEPT the water heater. I called the dealer, I consulted with several campers at the park and the host of the campsite as well. No one could figure out the issue with our water heater. It would fire up but not stay lit. My husband tried locating any bypass valves, we took off all covers that "made sense" that the bypass valve could be behind. No luck. SO... does anyone know if we DO have a bypass valve, and if so, where? If there is no bypass valve, then what did we do wrong? I just checked when we returned and there may not be water in the tank. We were connected to city water, so from what I've seen, the hot water tank should have received water. We tried the hot water taps and water came out. So, either there is a bypass valve not allowing the tank to fill or we did have water in the tank and maybe it dumped when we emptied? Elizabeth

I am crossing my fingers that we haven't done any permanent damage, but like I said, we're new and I guess everyone is going to have some newbie mistake. Any advice is welcome. Thanks!
See if this thread can help. It explains how you may gain access to the water heater valves, and then how the valves need to be positioned.


We keep this common problem as a sticky at the top of the plumbing section



NO (OR LUKEWARM) HOT WATER -Please read first
__________________
2011 Flagstaff 831 RLBSS

As I've told my kids a hundred zillion times, "Don't exaggerate."
wmtire is online now   Reply With Quote
Old 03-17-2019, 08:47 PM   #8
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 19,485
Since you said you were new, this link may also help as it explains a lot of the things that new RV owners may encounter:


New to RV's helpful hints
__________________
2011 Flagstaff 831 RLBSS

As I've told my kids a hundred zillion times, "Don't exaggerate."
wmtire is online now   Reply With Quote
Old 03-18-2019, 02:02 PM   #9
Senior Member
 
Join Date: Nov 2007
Posts: 174
If you haven't found the bypass values yet. Try this , you know where the out side access is to the water heater is, just figure out what where the back of it is. There should be a wood panel on the inside as one of the others mentioned. Just unscrew the corners and remove the panel. On my Surveyor it's in the rear bathroom next to the toilet with a cabinet above. One thing I've done is to replace the screws with stick on velcro, so now I just have to pull the panel off. Much easier. Just took a look at your floorplan, yours might be under the bunk.
__________________
Rita B
2016 Surveyor 201RBD
2006 Jeep Commander 5.7 Hemi
Camping
2017- 27 days
2018- 100 days
RitaB is offline   Reply With Quote
Old 03-18-2019, 02:22 PM   #10
Senior Member
 
Join Date: Jan 2019
Location: Reno, NV
Posts: 294
I just had my WH cover off, it's behind the panel that you see just inside the left front side cargo door. Unscrew it and it's behind there.
Pull the pressure relief valve open while the WH is filling to relieve air pressure and confirm its filled..
__________________

__________________
2010 Nissan Frontier Crew Cab long bed 2WD
2019 Forest River Surveyor Legend 19BHLE
upflying is offline   Reply With Quote
Reply

Tags
bypass, cat, heater, location, surveyor, valve, water, water heater

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:06 PM.