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Old 03-23-2012, 09:20 PM   #1
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Water heater problem

We are in our maiden voyage in our new Salem TT and having a water heater issue. The water heater will light when I turn on the dsi switch but it will only stay on for a minute or two. Not nearly long enough to heat the tank. I tried the electric switch outside with moe results either. Any suggestions?
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Old 03-23-2012, 09:26 PM   #2
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gas tube may be dirty or have cob webs in it .
propane full ?
air in lines not purged yet ?

how do you know electric isn't working ?
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Old 03-23-2012, 09:28 PM   #3
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hopefully you had water in the tank when you turned on the electric - I always verify this by lifting on the pressure relief valve to make sure water comes out.

when you click the button inside to turn the gas on - you should hear the heater make a faint clicking sound and then hear the flame kick on.

Did you purge the air out of the gas system before turning this on - I purge the air out of the lines by starting up my burners on the stove for a brief minute or two to make sure no air is in the line before starting the fridge.

you could have the bypass on causing no water to go into the trailer.
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Old 03-23-2012, 09:35 PM   #4
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Ok. I lifted the pressure valve and no water comes out. Would the bypass be engaged on a brand new unit? Gas Lines were purged by the way. If there's no water in there them I surely burnt out the electric heat element when I turned it on for an hour.

Next question is where the heck is the bypass valve on this trailer? I've taken off two panels to no avail.
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Old 03-23-2012, 09:40 PM   #5
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If there's no water then most likely you have a bad element now but hopefully not the case - never the less it will work off of the propane until you get a new element.

Yes the bypass could be engaged in a new unit probably was delivered in winter or stored while cold - just a guess though.

Hopefully some one with a Salem can answer your question on the Bypass by if you have the panels off you will see a RED and Blue Water line look for the RED line and it will have a valve turned - not sure how to explain without a picture - hopefully this helps

most likely the valves will be near the water filter - hopefully you know where that is
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Old 03-23-2012, 09:43 PM   #6
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should be right behind your hw heater

also when you do find it open the pressure relief valve till the hw heater is full


ANOTHER dealer pdi fail!
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Old 03-23-2012, 09:48 PM   #7
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Quote:
Originally Posted by f1100turbo View Post
should be right behind your hw heater

also when you do find it open the pressure relief valve till the hw heater is full


ANOTHER dealer pdi fail!
Agreed on the PDI - Fail

they should have had this tested before delivery.

I was looking at some pictures of where his hot water heater is and it is just behind the front door on the lower left side not sure how he would get behind it unless he has an access panel from either under neither or inside the stair well
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Old 03-23-2012, 09:51 PM   #8
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The bypass valve is usually loacated at the back of the hot water tank, so maybe you can find a way to access that area.

You should see a blue line (cold water) going into the lower part of the tank, a red line (hot water) coming out the top and another line (maybe blue) connecting the two. All three will have a valve with the short connecting line having the bypass valve.

The cold and hot water valves should be opened (handles parallel with the line) and the bypass valve should be closed (perpendicular to the line).

You probably have damaged the gas and electric side to the tank. It only takes a few seconds when there is no water in the tank. Your not the first to do this and you won't be the last. I believe the repairs are relatively simple and inexpensive as far as RV repairs go.

Hope this helps.
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Old 03-23-2012, 09:53 PM   #9
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could be interesting !

I hope someone with a like unit can help !
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Old 03-23-2012, 10:26 PM   #10
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It should be under warranty and the dealer should fix it free of cost. I would make sure they showed me where & how to use the system.
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