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Old 02-12-2011, 09:50 PM   #1
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Location: Ennis TX
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Water leak on new wildwood

We are on our first trip and noticed water coming out from under the fridge. The water pump is leaking from 3 fittings! It's the one you can tighten by hand I tightened them up and seem to be ok. I checked every plumbing fitting I could get to. Is this common on a new unit? Anything else I should check? Or should I take it to the dealer and let them look over it? Kind of frustrating to pay this kind of money for a new unit and have leaks already.

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Old 02-12-2011, 10:04 PM   #2
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Location: Eastern Oklahoma, USA
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Most units will have these kind of issues when new. Water line fittings will be something you'll need to check reguarly. They can loosen up as you travel. Just one of many things to keep an eye on.
Check everything the best you can. If you feel you may be missing something or not sure about something, check with your dealer. Document everything and take pics.

I understand your frustration. We pay alot of money for these units so we can get away and relax with our families and friends. We shouldn't have to worry about these things, especially with a brand new unit. I have a hard time accepting this, but I have come to expect it.

Good luck.


Gary & Trish
"PT Crew Member Since 11/2010"
2017 Prime Time Crusader 315RST TE 6.0 : 2007 Flagstaff 206ST MAC Series
2012 F-250 Lariat : FX4 : CC : SB : 6.7L Diesel : 3/55 Gears

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Old 02-12-2011, 10:25 PM   #3
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Location: Camano Island, Washington
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my outside shower valves blew off, the first time i hooked up to city water.
and i had a pressure regulator on the faucet.
apparently, the robots at the factory, failed to tighten them enough to stay on.
the dealer didn't test the water system and i failed to request it at the PDI.
so, i had to bypass the outside shower and we weren't able to have hot water for the rest of the trip

this was on the 2000 mile drive home from the dealer.
as was said, these kind of issues are pretty common with any new RV, even the expensive Class A's.
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Old 02-13-2011, 07:33 AM   #4
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Location: Louisville, KY
Posts: 5,648
I've owned 3 new trailers at one time or another.
Each one developed a plumbing leak either the first time
out or very soon after.
Each time I was able to locate the fitting that needed
tightening and fix it myself but I've got
37 years of industrial maintenance and 45 years of
DIY experience to help with that.

Leaking plumbing on new RVs shouldn't be "normal"
but they are.
Unfortunately due to huge shipping costs the foreign makers
aren't able to compete with made in Indiana yet.
If that ever happens things WILL change!

I had a water pump hose blow completely off the fitting
on my first trailer. Thankfully we were there at the time
or it would have drained my water tank and burned
up the pump.

I don't always remember to do it but it's a good idea
to shut off the water at the spigot if you're on their
water OR shut off your water pump if on your own tank
any time you're going to be away from your RV.
I think it's especially important to shut off the water pump
when you're on the road.

We have a check list called--
B4 U move the trailer
It's laminated and I have a copy in the front
storage hatch where I stow things like lawn chairs
and ground mats and my hitch bars.

My wife has her copy inside where she takes care
of things like removing the glass turntable from
the microwave.
The last thing on her list is shut off the water pump.

Check lists can save you a LOT of grief!!
Just ask any pilot.

My current trailer leaked the first day.
Wife was walking by the bed in sock feet and found
the carpet sopping wet.
The water heater is under the bed in the pass thru
storage area on her side of the TT.
I opened up the hatch outside pulled out my stuff
and removed the flimsy panel FR had stuck beside
the hot water heater.
I found 2 fitting that should have been tightened with
a wrench to be only hand tight. One was dripping
the other was almost a stream.
I say they should have been tightened with a wrench
because they were hex shaped rather than "hand"
Apparently the guy at the factory stuck them on
there and then went for a smoke before getting
a pair of pliers or wrench and finishing the job.

Dan & Rita D
2004 5.3L Silverado 1500 ext. cab 2WD
1999 Suzuki Intruder Motorcycle
Blue Ox WD hitch, AirLift load levelers

Camping days 2010-53, 2011-47, 2012-41,
2013-41, 2014-31, 2015-40, 2016-38
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Old 02-13-2011, 07:53 AM   #5
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Location: Ontario Canada
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Most of the time these fittings can be retighten by hand with strong fingers. I had a leak behind the toilet the first day I picked our and just a little turn on the joint cured the problem.
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Old 02-13-2011, 09:32 AM   #6
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Location: Eastern Oklahoma, USA
Posts: 2,592
One of the reasons I picked a PT trailer was for their quality control. I'm sure it's far from perfect, but they do seem to at least be making an effort. They put each trailer through a 65 point inspection, then each trailer is sent to a seperate facility where internal and external pressure test are performed. The dealership is required to test all systems before placing the tt for sale on their lot.
There was air pressure in the lines of my tt when it first arrived and I got the chance to check it out, before the dealer had time to test the systems.
All water fittings have a 25 year warranty. Now I know that won't prevent any from working lose, but it does shows PT is confident in the materials they use.

Good luck. Keep an eye on things and all should work out for you.

Prime Time Manufacturing, Manufacturers of travel trailers and fifth wheels


Gary & Trish
"PT Crew Member Since 11/2010"
2017 Prime Time Crusader 315RST TE 6.0 : 2007 Flagstaff 206ST MAC Series
2012 F-250 Lariat : FX4 : CC : SB : 6.7L Diesel : 3/55 Gears

2016 Nights Camped - 9
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