Hi! Thanks for the response...we finally solved our problem...Our door magnetic switch was bad (you could squeeze it and the steps would go in when they were suppose to) so my husband went down to our local Camping World and bought a magnetic switch. We installed and steps worked but backwards...they went in when they should be out and vice versa...
so we thought it must be the control box...ordered that and installed...same exact problem...
through more reading and a phone call to Coach RV Steps (now Stromberg Carlson Products Inc.) I verified that the switch works opposite all other RV switches for Coach Steps...Camper World doesn't stock their switch he told me for several years now...
so I ordered the magnetic door switch from them and installed it...Now everything works perfect!!!
Mystery solved!! YAY!!