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Old 04-01-2015, 10:22 AM   #11
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In relationship to the water heater, yes this unit does have gas and electric water heater. The switch has been in the off position, however thats not to say it was damaged some time in the past. I will let the dealer check.
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Old 04-01-2015, 03:03 PM   #12
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I think the 'floating ground' problem happens when a Progressive surge protector is being used in circuit.
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Old 04-01-2015, 03:41 PM   #13
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If any electrical work was done to the trailer including things like replacing the power connector on the side, it is possible the hot wire was reversed with the neutral wire, Since neutral might be jumped to ground that would create an instant breaker trip. So if you float the ground it then wouldn't trip and everything would appear to work. When you used the dealers cord with the ground wire cut did you turn on anything to see if it runs?
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Old 04-01-2015, 03:46 PM   #14
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The Neutral in a RV should never be grounded, this would cause hot skin on the trailer potentially causing loss of life by electrocution. Only at the service entrance. In the case of a RV park pedestal this might be the breaker cabinet feeding the pedestal or the pedestal itself. At home ground and neutral are bonded at the meter base or the main breaker panel/disconnect.
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Old 04-01-2015, 10:14 PM   #15
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I had a very similar problem and finally found the problem was the electrical connection inside the plug that is used to connect the cord to the TT. The wire lug in that plug was not properly tighten when the plug was installed at the factory. It was arcing within the lug and burned the insulation on that wire and eventually created a dead ground between the wires. When I removed the plug receptacle from the camper it was obvious that the wires had been burned and the screw was loose in the plug itself. I replace the plug and that was it; however, we were caught with no power on one of the hotest nights of the year and I had to drive 75 miles one-way back to the dealer to get a warranty replacement plug.
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Old 04-01-2015, 10:46 PM   #16
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Floating is when the ground and neutral are connected together, this is done when using a generator by a lot of users, it is normally done using a plug wired ground to neutral but could be done inside the trailer.

Generator Ground-Neutral Bonding | No~Shock~Zone
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Old 04-01-2015, 11:35 PM   #17
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Quote:
Originally Posted by DDC View Post
Floating is when the ground and neutral are connected together, this is done when using a generator by a lot of users, it is normally done using a plug wired ground to neutral but could be done inside the trailer.

Generator Ground-Neutral Bonding | No~Shock~Zone
Sorry but I think you meant bonded is when ground and neutral are connected together. Floating is when they are not connected together. (second paragraph in that article)
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Old 04-28-2015, 08:14 PM   #18
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Problem found and fixed by the dealer.
On the breaker panel under the fridge had a bad transfer switch. They installed a standalone transfer box to regulate the shore power, battery power and generator power. They only down side is the new box takes a bit more time to measure the generator power before kicking in where as the old switch was almost instant.

Overall, I am happy it was fixed!


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